Sales and Service Team Lead

3 days ago


Glenrothes, Fife, United Kingdom Austin Fraser Full time

About the Role:

Austin Fraser is seeking a Sales and Service Team Lead to join their store team. The successful candidate will be responsible for leading the sales floor team to deliver exceptional customer experiences, achieving sales targets, and maintaining high standards of visual merchandising.

Key Responsibilities:

  1. Lead the sales floor team to deliver exceptional customer experiences and achieve sales targets.
  2. Develop and implement strategies to improve sales and customer satisfaction.
  3. Maintain high standards of visual merchandising and ensure the sales floor is always clean, organized, and reflects the correct image.
  4. Monitor and report on sales performance, making recommendations to improve sales and customer satisfaction.
  5. Collaborate with other store teams to ensure seamless delivery of services and achieve business objectives.

Requirements:

  • Proven experience in a sales or leadership role in a fashion retail environment.
  • Excellent leadership, communication, and interpersonal skills.
  • Degree-level qualification in a relevant field (e.g., business, marketing, fashion).
£38,000 - £48,000 per year.
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