Customer Service Manager

3 days ago


Glenrothes, Fife, United Kingdom Fast n fresh Full time
Customer Service Expert Wanted

Fast n Fresh is looking for a dedicated and results-driven Customer Service Manager to oversee the daily operations of our retail store. The successful candidate will possess exceptional communication skills, a strong understanding of customer needs, and the ability to lead a team to achieve high levels of customer satisfaction.

Main Responsibilities:
  • Lead a team of sales associates to ensure exceptional customer service standards are met.
  • Conduct regular inventory checks to maintain optimal stock levels.
  • Handle customer complaints and resolve issues in a timely and professional manner.
  • Collaborate with colleagues to achieve sales targets and improve customer engagement.

The role offers a competitive hourly rate of £11.44-£12.44, based on industry standards and location, with a minimum of 16 hours per week, including weekends and weekdays.



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