Customer Experience Specialist

2 weeks ago


Oldbury, United Kingdom Sytner Group Full time
In this dynamic role, you will play a crucial part in ensuring our customers receive the highest level of service. As a Service Advisor, you will be responsible for providing expert advice on vehicle servicing, ensuring seamless communication with customers throughout the process. Your exceptional organisational and administrative skills will enable you to efficiently manage multiple tasks while maintaining a focus on delivering outstanding customer care.
A strong customer service background is highly valued, and you will thrive in a fast-paced environment where no two days are the same. While previous experience is not necessary, a willingness to learn and progress is key to success in this role. Training is provided through our dedicated in-house Learning & Development team and partnerships with leading manufacturers like BMW.
The Sytner Group offers a comprehensive benefits package, including enhanced holiday entitlement, competitive salary (£25,000 - £30,000 per annum), and opportunities for career development and recognition of long service. If you're passionate about delivering exceptional customer experiences and are eager to grow with a forward-thinking company, we encourage you to apply.

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