Customer Feedback Improvement Manager

4 days ago


Kidderminster, Worcestershire, United Kingdom Community Housing Full time

As a Proactive Service Enhancer at Community Housing, you will be responsible for driving a customer-centric approach to complaints handling and service improvements. You will work closely with our team to identify areas for improvement and develop strategies to enhance the customer experience.

The ideal candidate will have a strong understanding of regulatory standards and excellent communication skills. They will also be able to analyze feedback and use it to inform service improvements.

The salary for this role is £39,375.00 per annum, and we offer a range of benefits to support your well-being and career development in Kidderminster, Worcestershire (Hybrid Working).



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