Lead Customer Experience Manager
1 week ago
Are you a motivated and customer-focused leader looking for a new challenge? Travelodge Hotels Limited has an exciting opportunity for an Assistant Hotel Manager to join our team in a role that will see you leading, coaching and motivating the hotel teams.
We pride ourselves on giving all of our customers unbeatable value and a quality experience which is where our Hotel Managers come in. You will be responsible for creating personal development plans for your team members, recruiting new talent and making sure they have a warm induction, ensuring high standards of food preparation and presentation, reviewing customer feedback and implementing action plans, maintaining cleanliness and reporting any necessary repairs or maintenance.
This is a results-driven role that requires a friendly, engaging and welcoming personality with previous experience of leading a team in a service-led industry. Food & beverage experience is advantageous if applying for a Bar Cafe hotel.
In return for your hard work and dedication, we offer a competitive salary of £27,500 (dependent on experience), annual bonuses up to 13% by achieving KPI targets, flexible working hours, discounts on rooms, food and soft drinks, holiday entitlement and more.
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Retail Store Manager
3 days ago
Bath, Bath and North East Somerset, United Kingdom Sainsbury's Full timeAbout Sainsbury'sSainsbury's is a leading retailer committed to serving and helping every customer. We offer a wide range of products and services, with a focus on quality and convenience.
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Digital Customer Experience Manager
1 day ago
Bath, Bath and North East Somerset, United Kingdom ADLIB Full time £30,000 - £35,000Are you a motivated and experienced professional looking for a new challenge? We are seeking a talented Website Executive to join our team at ADLIB.About the RoleThis is an exciting opportunity to work with a medium-sized marketing team, assisting in the development of a customer portal (B2B). As a Website Executive, you will coordinate the delivery, ongoing...
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Customer Experience Advisor
2 months ago
Bath, Bath and North East Somerset, United Kingdom beBee Professionals Full time £22,000 - £28,000Customer Service AdvisorWe are seeking a skilled and customer-focused Customer Service Advisor to join our team at beBee Professionals in Bath, United Kingdom.Key Responsibilities:Provide exceptional customer service through various communication channels, including phone, email, and chat.Respond to customer inquiries and resolve issues in a timely and...
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Customer Experience Manager
1 week ago
Bath, Bath and North East Somerset, United Kingdom South Full timeCompany OverviewLane7, a leading boutique bowling business in the UK, is seeking a talented Duty Manager to join its management team. With multiple venues across three brands, we offer an exciting experience packed with highly attractive bowling lanes, arcades, ping-pong, e-darts, virtual reality, and much more.About the RoleWe're looking for a creative,...
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Customer Experience Ambassador
4 days ago
Bath, Bath and North East Somerset, United Kingdom Stonegate Group Full timeLocation: Lamb & LionAmbassadors are at the heart of our business, and we're seeking a friendly and approachable individual to join our Front of House Team. No prior experience is necessary as comprehensive training will be provided.Key Responsibilities:Welcome and engage with every guest, creating a warm and welcoming atmospherePrepare and serve...
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Customer Experience Specialist
2 weeks ago
Bath, Bath and North East Somerset, United Kingdom CURO GROUP (ALBION) LIMITED Full timeAbout the RoleAt Curo, we're on a mission to build futures by providing exceptional customer service. We're seeking an empathetic individual to join our team as a Customer Service Advisor. As the first point of contact for our customers, you'll play a vital role in delivering exceptional customer experiences. Key ResponsibilitiesDeliver exceptional customer...
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Comfort Experience Manager
4 days ago
Bath, Bath and North East Somerset, United Kingdom HSL Chairs Full timeAre you a customer-focused individual with exceptional leadership skills? We're seeking an experienced Comfort Experience Manager to join our team at HSL Chairs in Bath, Somerset.About the Role:We are committed to providing a world-class customer experience, and we're looking for someone who shares our passion for delivering exceptional service.As a Comfort...
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Customer Experience Team Member
1 month ago
Bath, Bath and North East Somerset, United Kingdom Unite Students Full timeCustomer Experience Team MemberWe are seeking a caring and warm individual to join our team as a Customer Experience Team Member. As a key member of our front of house team, you will be responsible for providing a welcoming and inclusive environment for our students.Key Responsibilities:Provide exceptional customer service to our students, responding to...
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Customer Experience Ambassador
3 weeks ago
Bath, Bath and North East Somerset, United Kingdom Unite Students Full timeKey ResponsibilitiesAs a Customer Experience Team Member at Unite Students, your primary role will be to provide a welcoming and professional front of house reception service to our students.Key SkillsExcellent communication and interpersonal skillsA warm and approachable demeanorAbility to work well under pressure and as part of a teamWhat We OfferA...
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UK Customer Experience Advisor
4 weeks ago
Bath, Bath and North East Somerset, United Kingdom beBee Professionals Full time £22,000 - £28,000We are seeking a UK Customer Experience Advisor to provide exceptional customer service and resolve queries in a timely manner at beBee Professionals in Bath.Key Responsibilities:Handle customer inquiries via phone, email, and chat.Provide accurate product and service information.Resolve customer complaints efficiently and escalate when necessary.Process...
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Senior Coffee Experience Lead
3 weeks ago
Bath, Bath and North East Somerset, United Kingdom WatchHouse. Full timeWatchHouse is a pioneering coffee house group dedicated to delivering exceptional experiences in iconic neighbourhoods across London, Bath, and New York.We're seeking a highly skilled and experienced Front of House Supervisor / Floor Manager to join our team at WatchHouse Bath. This is a full-time role, with a 40-hour workweek, offering a competitive hourly...
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Customer Service Team Lead
4 weeks ago
Bath, Bath and North East Somerset, United Kingdom The Co-operative Group Full timeCustomer Team Leader RoleWe are seeking a skilled Customer Team Leader to join our team at The Co-operative Group. As a Customer Team Leader, you will be responsible for leading a team of Customer Team Members, providing excellent customer service, and ensuring the smooth operation of our store.Key Responsibilities:Lead and motivate a team of Customer Team...
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Customer Experience Associate
1 day ago
Bath, Bath and North East Somerset, United Kingdom Stonegate Group Full timeLocation: Lamb & LionWe're seeking a highly motivated Customer Experience Associate to join our team at Lamb & Lion in Bath City Centre. As a key member of our front-of-house team, you'll be responsible for delivering exceptional customer experiences that exceed our guests' expectations.About the Role:This is an exciting opportunity to work in a fast-paced...
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Duty Manager
4 weeks ago
Bath, Bath and North East Somerset, United Kingdom The Gainsborough Bath Spa Full timeThe Gainsborough Bath Spa is a 5-star hotel with a unique culture that prioritizes guest service excellence. We are seeking a Duty Manager to lead our front office team and deliver exceptional guest experiences.Key Responsibilities:Lead by example in delivering guest service excellenceWork closely with the front office team to ensure seamless guest...
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Customer Experience Director
1 week ago
Bath, Bath and North East Somerset, United Kingdom Chris McCambridge Full timeCompany OverviewChris McCambridge is a dynamic and innovative company that values diversity, individuality, and exceptional customer service. We are committed to providing an unforgettable experience for our customers in the heart of Bath.
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Ambassador of Exceptional Customer Experience
2 weeks ago
Bath, Bath and North East Somerset, United Kingdom Slim Chickens Full timeYour Role as a Front of House Team Member at Slim ChickensAs a Front of House Team Member, you will be the face of our brand, providing exceptional customer service and creating memorable dining experiences for our guests. Your warm and friendly attitude will make every guest feel welcome and valued.Key Responsibilities: Greet and welcome guests with a...
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Retention Marketing Manager
3 weeks ago
Bath, Bath and North East Somerset, United Kingdom Future Publishing Full timeWe're seeking a seasoned retention marketing professional to drive yield and revenue growth across our digital and print subscriber base. As a key member of our team, you'll be responsible for developing and implementing retention marketing roadmaps that ensure continual improvement through a test and learn approach.Key Responsibilities:Plan and execute...
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Customer Experience Ambassador
4 weeks ago
Bath, Bath and North East Somerset, United Kingdom South Full timeAbout UsSouth is a leading boutique bowling business in the UK, with multiple venues across three brands: South, Level X and Gutterball. Think of us as your one-stop-shop for a great activity packed experience. Not only do we offer highly attractive bowling lanes, but also arcades, ping-pong, e-darts, virtual reality, karting and much more.Our Ideal...
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Store Manager
2 weeks ago
Bath, Bath and North East Somerset, United Kingdom RJUK Full timeAs a Store Manager for RJUK in Bath, you will lead a high-profile store, delivering excellent customer service and driving key performance indicators. The ideal candidate will have experience in quality retail, a proven background in delivering excellent customer service, and be excited by working in a flagship setting.Key Responsibilities:Lead a team of...
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Magical Customer Experience Specialist
3 days ago
Bath, Bath and North East Somerset, United Kingdom WHSmith Full timeAt WHSmith, we are passionate about delivering exceptional customer experiences during the festive season. Our team is dedicated to bringing joy to children and families by creating a magical atmosphere in our stores.SalaryThe estimated salary for this role is between £6.50 and £8 per hour, depending on age and experience. With the possibility of extra...