Lead Customer Experience Manager
1 month ago
Are you a motivated and customer-focused leader looking for a new challenge? Travelodge Hotels Limited has an exciting opportunity for an Assistant Hotel Manager to join our team in a role that will see you leading, coaching and motivating the hotel teams.
We pride ourselves on giving all of our customers unbeatable value and a quality experience which is where our Hotel Managers come in. You will be responsible for creating personal development plans for your team members, recruiting new talent and making sure they have a warm induction, ensuring high standards of food preparation and presentation, reviewing customer feedback and implementing action plans, maintaining cleanliness and reporting any necessary repairs or maintenance.
This is a results-driven role that requires a friendly, engaging and welcoming personality with previous experience of leading a team in a service-led industry. Food & beverage experience is advantageous if applying for a Bar Cafe hotel.
In return for your hard work and dedication, we offer a competitive salary of £27,500 (dependent on experience), annual bonuses up to 13% by achieving KPI targets, flexible working hours, discounts on rooms, food and soft drinks, holiday entitlement and more.
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Customer Experience Lead
3 weeks ago
Bath, Bath and North East Somerset, United Kingdom Tesco Full timeAbout the JobWe are seeking an experienced Customer Experience Lead to join our retail team. As a key member of the store management team, you will be responsible for delivering exceptional customer service and driving sales growth through effective inventory management and visual merchandising.You will work closely with colleagues to ensure that the store...
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Customer Experience Lead
7 days ago
Bath, Bath and North East Somerset, United Kingdom Travelodge Hotels Limited Full timeWe are seeking an experienced Customer Experience Lead to join our team. In this role, you will be responsible for driving customer satisfaction and loyalty through effective leadership and strategic planning. Your primary objective will be to create a positive and engaging experience for our guests, from check-in to check-out.Job OverviewThis is a fantastic...
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Customer Experience Manager
4 weeks ago
Bath, Bath and North East Somerset, United Kingdom Kaplan International Languages (Aspect International Language Academies Ltd) Full time**About This Role**Kaplan International Languages is seeking an experienced Customer Experience Manager to lead our student services team. As a key member of our management team, you will be responsible for delivering exceptional customer experiences, managing student administration, and ensuring compliance with regulatory requirements.**Responsibilities**-...
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Customer Experience Manager
7 days ago
Bath, Bath and North East Somerset, United Kingdom Castore Full timeAbout CastoreAt Castore, we're driven by a single-minded passion to empower athletes with the best sportswear in the world. Our DNA is built on the philosophy of 'Better Never Stops,' and we live by this mantra every day.We leverage cutting-edge engineering and innovative technical fabrics to create exceptional sportswear for elite athletes who demand the...
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Digital Customer Experience Lead
4 weeks ago
Bath, Bath and North East Somerset, United Kingdom ADLIB Recruitment Full timeAbout the RoleWe are seeking an Online Business Development Executive to join our team at ADLIB Recruitment. In this role, you will be responsible for assisting in the development of a customer portal for an established retailer. Your tasks will include coordinating delivery, ongoing development, product merchandising, and project roadmap management to...
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Retention and Customer Experience Manager
4 days ago
Bath, Bath and North East Somerset, United Kingdom Future Publishing Full timeCareer OpportunityWe are seeking an experienced Retention and Customer Experience Manager to join our team at Future Publishing. As a key member of our marketing department, you will be responsible for leading our retention marketing efforts and developing effective marketing strategies to drive business growth.Main Responsibilities:Analyze customer data to...
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Customer Experience Advocate
4 days ago
Bath, Bath and North East Somerset, United Kingdom Gi Group Full timeJob Title: Customer Experience AdvocateAbout Us:Gi Group is a leading recruitment agency specialising in temporary and permanent staffing solutions. We are passionate about connecting people with fulfilling career opportunities that drive growth and success.Job Description:We are seeking a skilled Customer Experience Advocate to join our team in Bath. The...
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Customer Experience Director
2 weeks ago
Bath, Bath and North East Somerset, United Kingdom The Works Full timeAbout The WorksWe are a dynamic retail company that inspires reading, learning, creativity, and play. Our mission is to make lives more fulfilling.Role OverviewWe are seeking an exceptional Customer Experience Director to lead our retail stores and drive commercial success. As a key member of our leadership team, you will be responsible for creating...
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Customer Quality Experience Manager
4 weeks ago
Bath, Bath and North East Somerset, United Kingdom Management Companies (Ventures) Full timeAbout the RoleWe are seeking a Customer Quality Manager to oversee and quality-check our customer activities across the business, ensuring that learning is shared and embedded, with processes and standards being updated where appropriate to improve customer experience and survey outcomes.As a key member of our team, you will drive improved service,...
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Dining Experience Lead
4 days ago
Bath, Bath and North East Somerset, United Kingdom Prezzo Full timeDining Experience Lead">Salary: Up to £32,000 plus tronc and bonus (Package circa 40k)We're looking for a dedicated professional to join Prezzo as our new Assistant Restaurant Manager.About the Role:To lead the delivery of exceptional customer experiences and drive sales growth through effective team management and leadership.To develop and implement...
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Customer Experience Host
4 weeks ago
Bath, Bath and North East Somerset, United Kingdom Haven Full timeAbout the RoleHaven is seeking a Bar Team Member to join our Food and Beverage Team. This exciting opportunity offers the chance to work in a dynamic environment and develop your skills in customer service, sales, and cash handling.Benefits Package:Free leisure facilities accessDiscounts on food, drinks, and retail productsCorporate box experience at the O2...
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Customer Experience Specialist
4 days ago
Bath, Bath and North East Somerset, United Kingdom Moss Full timeWe are seeking a highly motivated Sales Associate to join our team at Moss. As a key member of our retail staff, you will be responsible for delivering exceptional customer experiences and driving sales growth.Moss is more than a menswear brand, we're 'Styling individuals for moments that matter'. Our company values are built around Trusting our colleagues...
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Customer Experience Representative
2 weeks ago
Bath, Bath and North East Somerset, United Kingdom Whistles Careers Full timeHobbs Careers is committed to providing a first-class shopping experience for our customers. As a Customer Experience Representative, you will play a vital role in achieving this goal. Your responsibilities will include connecting with our customers with personality and pride, acting as a brand ambassador to promote and deliver an outstanding customer...
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Customer Experience Head
7 days ago
Bath, Bath and North East Somerset, United Kingdom The Works Full timeWe are seeking a highly skilled Customer Experience Head to join our team at The Works. As a Customer Experience Head, you will be responsible for creating an environment that is fun, friendly, accessible, and inclusive for customers.The ideal candidate will have a passion for customer experience, excellent communication skills, and the ability to motivate...
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Customer Experience Advisor
3 months ago
Bath, Bath and North East Somerset, United Kingdom beBee Professionals Full time £22,000 - £28,000Customer Service AdvisorWe are seeking a skilled and customer-focused Customer Service Advisor to join our team at beBee Professionals in Bath, United Kingdom.Key Responsibilities:Provide exceptional customer service through various communication channels, including phone, email, and chat.Respond to customer inquiries and resolve issues in a timely and...
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Italian Dining Experience Lead
4 days ago
Bath, Bath and North East Somerset, United Kingdom Prezzo Full timeJob OverviewEstimated Salary: £32,000 - £40,000 per annumAt Prezzo, we're on a mission to become the UK's favourite Italian dining experience. As an Italian Dining Experience Lead, you'll play a critical role in helping us achieve this goal. You'll be responsible for creating an exceptional customer experience, driving sales growth, and developing your...
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Customer Experience Specialist
4 weeks ago
Bath, Bath and North East Somerset, United Kingdom First Home Improvement Full timeAbout the RoleAs a key member of our team at First Home Improvement, you will be responsible for delivering exceptional customer experiences. This includes providing quotations, taking measurements, and showcasing product samples.Key Responsibilities:Provide accurate measurements to customersShowcase product samples to customersConduct surveys to understand...
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Customer Experience Advisor
3 days ago
Bath, Bath and North East Somerset, United Kingdom Thrive Group Full timeThrive Group is excited to announce a new Service Quality Adviser role in our Bath office. We're looking for someone with a passion for delivering exceptional customer service and a drive to exceed customer expectations.This is a fantastic opportunity to join a dynamic team and contribute to the success of our clients. As a Service Quality Adviser, you will...
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Bath, Bath and North East Somerset, United Kingdom Ernest Gordon Recruitment Full timeBathroom Exhibition and Customer Experience Specialist:We are seeking a highly motivated and experienced individual to join our team as a Bathroom Exhibition and Customer Experience Specialist. The successful candidate will have a passion for CAD design, drive to excel in a dynamic environment, and the ability to manage multiple tasks effectively.About the...
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Customer Experience Associate
2 weeks ago
Bath, Bath and North East Somerset, United Kingdom The Bath Priory Full timeHotel OverviewThe Bath Priory is a family-owned hotel that prides itself on providing unforgettable experiences for our guests. Our hotel features 33 bedrooms, beautifully designed rooms, and a tranquil atmosphere that makes it the perfect getaway destination.Job DescriptionWe are seeking a highly skilled Customer Experience Associate to join our team. In...