Customer Experience Specialist
3 days ago
We are seeking a highly motivated Sales Associate to join our team at Moss. As a key member of our retail staff, you will be responsible for delivering exceptional customer experiences and driving sales growth.
Moss is more than a menswear brand, we're 'Styling individuals for moments that matter'. Our company values are built around Trusting our colleagues to think Creatively and planning for the sustained growth and development of Moss. This means working Collaboratively and using Agility to achieve success, whilst leaving a positive impact.
You will play a critical role in exceeding customer expectations, supporting the overall store KPI's, and contributing to the overall performance through personal productivity. Your ability to deliver an exceptional customer experience, following the Moss Essential Steps of Service, will ensure that customers return time and time again.
**About Us:**
- We are a leading menswear brand, committed to providing outstanding customer experiences and driving sales growth.
- We value our employees and offer ongoing development opportunities, tailored to suit their career ambitions from day one.
- We offer a competitive salary and benefits package, including a generous bonus scheme and employee discounts.
**Salary:** £28,000 - £32,000 per annum, depending on location and experience.
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