Strategic Retail Operations Manager

3 weeks ago


London, Greater London, United Kingdom B&Q Full time

About the Company


B&Q is a leading home improvement retailer that aims to help people improve their homes and make life better.


We are seeking an experienced Strategic Retail Operations Manager to join our team at B&Q Palmers Green. This is a full-time role with 36.75 hours per week, working on a permanent contract.


The successful candidate will be responsible for leading a team of retail operations professionals and driving business growth through strategic planning and execution.


Key Responsibilities



  • Developing and implementing effective retail operations strategies to drive sales growth and customer satisfaction.
  • Leading a team of retail operations professionals to achieve business objectives and goals.
  • Collaborating with cross-functional teams to identify opportunities for process improvements and cost savings.
  • Maintaining high standards of customer service and ensuring a positive shopping experience for all customers.
  • Working closely with store managers and colleagues to provide coaching and support as needed.

Requirements


To be successful in this role, you will need:



  • A strong background in retail operations or a related field, with a proven track record of success.
  • Excellent leadership and communication skills, with the ability to motivate and inspire a team.
  • Strong analytical and problem-solving skills, with the ability to interpret data and make informed decisions.
  • Experience working in a fast-paced environment, with the ability to prioritize tasks and manage multiple projects simultaneously.
  • A deep understanding of customer behavior and preferences, with the ability to develop effective strategies to meet their needs.

Benefits


We offer a competitive salary of £26,925 - £29,313, inclusive of an annual store-specific location allowance of £1,547. Our benefits package includes:



  • An award-winning pension scheme.
  • ShareSave options.
  • 6.6 weeks holiday.
  • Payroll giving.
  • An Employee Assistance Programme.
  • Shopping discounts.
  • Colleague wellbeing benefits.

What We Offer


We believe anyone can improve their home to make life better. As a Strategic Retail Operations Manager, you'll have the opportunity to work with a talented team to develop innovative solutions and drive business growth.


We recognize that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a range of benefits to support their physical and mental health.




  • London, Greater London, United Kingdom International Arts Manager Full time

    Company OverviewInternational Arts Manager is a dynamic organization dedicated to delivering exceptional live performances and artistic experiences.About the RoleWe are seeking an experienced Strategic Arts Operations Coordinator to join our team. This key role will be responsible for managing administrative, logistical, and welfare matters of artists,...


  • London, Greater London, United Kingdom AWD online Full time

    Retail Director Opportunity with AWD OnlineWe are seeking a highly skilled Retail Director to lead our retail team and drive commercial growth across our UK and European retail outlets. The ideal candidate will have a strong strategic background, leading a senior management team and overseeing the future growth of a well-established brand.Key...


  • London, Greater London, United Kingdom PUIG Deutschland GmbH Full time

    Unlock Your Potential in Retail OperationsPuig Deutschland GmbH, a leading player in the global fashion and beauty industry, is seeking an experienced Strategic Retail Operations Coordinator to join our team.As a Strategic Retail Operations Coordinator, you will play a vital role in driving operational excellence and best practices through innovative retail...


  • London, Greater London, United Kingdom The Retail Appointment Live Full time

    About the RoleAn exciting opportunity has emerged for a seasoned luxury store manager to join The Retail Appointment Live in our UK footwear brand launch.As a key member of our team, you will be responsible for leading and motivating a high-performing team to deliver exceptional customer service and achieve strategic KPIs.You will oversee the store's...


  • London, Greater London, United Kingdom Partner Retail Services Full time

    Leadership and Team Management: As a key member of the Partner Retail Services team, you will be responsible for managing and leading colleagues across all departments, providing direction, support, and encouragement to achieve their goals.Adherence to PRS Policies: You will follow and implement PRS processes, guidelines, and policies to ensure operational...


  • London, Greater London, United Kingdom Fashion & Retail Personnel Full time

    Retail Store Manager OpportunityWe are seeking a skilled retail store manager to lead our London flagship store. This role involves driving performance, capitalizing on market trends, and managing day-to-day operations.Key Responsibilities:Drive performance through a collaborative approachCapitalize on market trends to stay aheadProactively manage store...


  • London, Greater London, United Kingdom Business Manager Full time

    About the RoleWe are seeking a highly skilled Business Manager to support our Product, Tech & Data team. As a key contributor, you will provide critical assistance to the Chief Product Officer (CPO) and the Chief Technology and Data Officer (CTDO). Your primary responsibility will be to ensure consistency of information between the two sides of the business...


  • London, Greater London, United Kingdom Business Manager Full time

    About the RoleWe are seeking a highly skilled Senior Business Operations Manager to join our Product, Tech and Data team. As a key member of the leadership team, you will provide critical support to the Chief Product Officer (CPO) and the Chief Technology and Data Officer (CTDO).The ideal candidate will have proven experience as a Business Manager or...


  • London, Greater London, United Kingdom Strategic Dimensions Full time

    About UsStrategic Dimensions, a renowned global entertainment company headquartered in London, is seeking an exceptional professional to join its team as Head of HR Operations.Job DescriptionThis critical role will play a pivotal part in redesigning and refining the company's use of data and analytics, as well as streamlining operations processes from...

  • Retail Store Manager

    3 weeks ago


    London, Greater London, United Kingdom adidas Full time

    Job DescriptionOverview:As a key member of the store management team, this role plays a vital part in ensuring the overall success of our adidas Outlet Store Grandview Corners Retail Store in Surrey, BC. Reporting directly to the Store Manager, you will be responsible for overseeing the daily operations of the store and driving business growth through...


  • London, Greater London, United Kingdom Aston Carter Full time

    We are seeking a highly skilled Program Manager to lead our global cross-functional teams in delivering effective projects.About the Role:Drive project initiation, delivery, and maintenance with a focus on strong business results.Maintain key partnerships with senior field leadership through regular communication and feedback.Key Qualifications:Excellent...

  • Operations Manager

    2 weeks ago


    London, Greater London, United Kingdom Strategic Staffing Solutions Full time

    Strategic Staffing Solutions is seeking a highly skilled Operations Manager to join their team. This 6-month fully remote position offers a competitive salary of $95,000 per annum.This role requires 3-5 years of experience in a similar capacity, with expertise in G-Suite, Confluence, Jira, Immurse, ServiceNow, and Tableau.The ideal candidate will possess...


  • London, Greater London, United Kingdom Alo Full time

    About the RoleAlo is seeking a dynamic and experienced Retail Operations Manager to lead our European expansion. This role will be responsible for driving business growth, developing strategic partnerships, and overseeing store operations.


  • London, Greater London, United Kingdom Motability Operations Full time

    Role OverviewMotability Operations is a leading provider of worry-free mobility solutions, serving over 700,000 customers across the UK. We are seeking an experienced Strategic Stakeholder Partnerships Manager to join our team in London.About the RoleThis is a crucial position within our organisation, requiring someone who can develop and maintain strategic...


  • London, Greater London, United Kingdom Bazaarvoice Full time

    Unlock New Opportunities in Retail SalesWe are seeking an experienced sales professional to join our team as a Strategic Retail Growth Manager. As a key member of our sales team, you will be responsible for managing and growing a portfolio of strategic retail clients in the UK.The ideal candidate will have a proven track record of overachieving quota and...


  • London, Greater London, United Kingdom Apple Inc. Full time

    About the RoleThe RDM team at Apple Inc. is looking for a Retail Supply Strategic Sourcing Manager to drive the execution and strategy of consumable supplies for Apple Retail stores worldwide.Key ResponsibilitiesCommercial and Contractual Relationships - Own and manage commercial and contractual relationships with Retail Supply product and service...


  • London, Greater London, United Kingdom Fashion & Retail Personnel Full time

    About the Opportunity: We are seeking a Fragrance Retail Operations Lead to join our team at Fashion & Retail Personnel. This is a unique opportunity to drive business growth and improve operational efficiency.Key Responsibilities:Leading the development and implementation of operational strategiesManaging and developing the operations teamOverseeing...


  • London, Greater London, United Kingdom Chandcogroup Full time

    At Chandcogroup, we're seeking a skilled Retail Operations Manager to oversee the safe, efficient, and legal day-to-day operation of our retail businesses. Collaborating closely with clients' management teams, this role will be pivotal in driving innovation, excellence in customer service, and cost management within our heritage and performance venues, art...


  • London, Greater London, United Kingdom McCarthy Recruitment Full time

    Are you looking for a challenging and rewarding role that will allow you to take your career to the next level? We are currently seeking a Retail Operations Manager to join our team. The ideal candidate will have experience in retail or hospitality, with a proven track record in managing and coaching teams to deliver top-tier customer service.Key...


  • London, Greater London, United Kingdom Bose Full time

    As a key member of our UK Strategic Reseller Team at Bose, you will play a pivotal role in building and maintaining exceptional strategic partnerships with leading UK retailers.With a strong focus on profitable revenue growth, you will develop innovative multi-year account plans that elevate the Bose brand above its competitors within the market. Your...