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Patient Support Volunteer

2 months ago

Pembury, United Kingdom Maidstone and Tunbridge Wells NHS Trust Full time

About the Role

We are seeking a dedicated and compassionate Patient Support Volunteer to join our team at Maidstone and Tunbridge Wells NHS Trust. As a Patient Support Volunteer, you will play a vital role in enhancing the patient experience and making a positive impact on the lives of our patients and their families.

Key Responsibilities

  • Provide emotional support and companionship to patients, helping to alleviate feelings of loneliness and isolation.
  • Assist with various tasks and activities, such as reading, writing, and playing games with patients.
  • Help to maintain a clean and comfortable environment for patients, ensuring their physical and emotional needs are met.
  • Act as a liaison between patients and healthcare staff, facilitating communication and ensuring patients' concerns are addressed.
  • Participate in training and development opportunities to enhance your skills and knowledge, enabling you to provide the best possible support to patients.

Person Specification

  • Previous experience of working with vulnerable adults or children, or a willingness to learn and develop this skill.
  • Excellent communication and interpersonal skills, with the ability to build rapport with patients, families, and healthcare staff.
  • Ability to work independently and as part of a team, with a flexible and adaptable approach to meet the changing needs of patients and the Trust.
  • Commitment to maintaining confidentiality and upholding the Trust's values and standards.

What We Offer

  • A supportive and inclusive work environment, with opportunities for training and development to enhance your skills and knowledge.
  • A chance to make a real difference to the lives of patients and their families, and contribute to the delivery of high-quality patient care.
  • A competitive volunteer package, including access to core online training and ongoing development opportunities.