Digital Service Development Support Lead

2 days ago


Stafford, Staffordshire, United Kingdom Midlands Partnership NHS Foundation Trust Full time

Job Summary

As a Digital Service Development Support Lead at Midlands Partnership NHS Foundation Trust, you will play a crucial role in ensuring the successful implementation and management of our digital services. This position is responsible for managing customer service excellence, providing administrative management and support, and coordinating supplier agreements. If you have a strong background in business administration and excellent organisational and time management skills, we encourage you to apply for this exciting opportunity.

Main Responsibilities

  • Manage customer service excellence, ensuring timely responses to customer requests and monitoring progress through to completion.
  • Provide administrative management and support, ensuring the successful transition of digital projects into business as usual.
  • Coordinate supplier agreements, including contracts, performance reports, and meeting minutes.
  • Support Trust-wide digital service development improvements, managing documentation and liaising with other teams.

About Us

Midlands Partnership NHS Foundation Trust is a diverse and inclusive organisation that values the well-being and development of its staff. We offer a range of benefits, including excellent pension schemes, generous leave policies, and extensive health and wellbeing support. If you are passionate about delivering high-quality digital services and making a difference in the lives of our patients and communities, we encourage you to apply for this rewarding role.

Person Specification

  • NVQ 4 in Business Administration or equivalent level in a relevant subject.
  • Experience in an administrative role, supporting multiple team members.
  • Excellent organisational and time management skills, with the ability to prioritise own workload and others efficiently.


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