Tenant Liaison Specialist
2 days ago
Key Responsibilities:
- Implement company policies and procedures to ensure effective project management.
- Develop strong working relationships with client representatives, including housing departments, to reduce duplication and ensure consistency of information and approach.
- Assess high-risk/vulnerable residents and tailor site management works accordingly.
- Communicate effectively with residents prior to work commencement to introduce and explain the scope of works.
- Document individual resident requirements through initial resident profiles and tailored communication plans.
What We Offer: Competitive salary range (£30,000 - £40,000), opportunities for professional growth and development, and a supportive team environment.
About You: To succeed in this role, you should have at least 1 year of resident liaison experience, strong report writing skills, excellent customer service skills, and proficiency in MS Office.
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