Resident Liaison Officer
2 days ago
Main Responsibilities:
- Evaluate and implement company policies and procedures to ensure effective project management.
- Develop strong working relationships with client representatives, including housing departments, to reduce duplication and ensure consistency of information and approach.
- Assess high-risk/vulnerable residents and tailor site management works accordingly.
- Visit residents prior to work commencement to introduce and communicate scope of works.
- Establish individual resident requirements by conducting initial resident profiles and documenting points discussed.
- Liaise with site management staff to facilitate the flow of information between all parties.
Requirements:
- At least 1 year of resident liaison experience within the construction/social housing sector.
- Strong report writing skills.
- Excellent customer service skills.
- Highly organized with excellent attention to detail.
- Ability to operate MS Office (Word & Excel) efficiently.
Estimated Salary: £30,000 - £40,000 per annum, depending on experience.
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