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Office Administrator/Support Specialist

2 months ago

Leicester, Leicester, United Kingdom WBR Group Full time
Job Summary

The Office Administrator is a key member of the WBR Group support services team, responsible for providing administrative support to various projects and initiatives. This role requires a high level of organizational skills, attention to detail, and ability to work effectively in a fast-paced environment.

Key Responsibilities
  • Maintain Client Relationships

The successful candidate will be responsible for maintaining and improving client relationships, handling complex and simple client enquiries in a professional and courteous manner.

Administrative Support

This role involves providing administrative support to the support services team, including maintaining and improving client relationships, handling client enquiries, and completing work checklists and procedure notes.

Project Support

The Office Administrator will provide administrative support to various projects, including HMRC projects, re-registration projects, and property administration best practice projects.

Compliance and Risk Management

The successful candidate will be responsible for adhering to Company/Departmental and product-specific procedures and policies, working by example in line with company values.

Professional Development

The Office Administrator will take personal responsibility for ensuring knowledge of HMRC & TPR & ICO legislative practices and changes relating to all Pensions administration and business products are kept up to date.

Requirements
  • Administrative Experience

At least 2 years of administration experience is required for this role.

Technical Expertise

Technical expertise in all areas of administration is essential for this role.

Flexibility and Adaptability

A flexible approach to work and the ability to multi-task and move between tasks within the department at short notice is required.

Microsoft Applications

Sound knowledge of all Microsoft Applications is necessary for this role.