Administrative Assistant

2 weeks ago

Leicester, Leicester, United Kingdom Office Angels Full time
Job Title: Administrator

Office Angels is seeking a highly organized and detail-oriented Administrator to join our team. As a key member of our sales support team, you will play a crucial role in ensuring the smooth transition of customers from the sales team to the final delivery of their leased vehicles.

Key Responsibilities:
  • Order & Delivery Management: Review and verify sales orders before placing with suppliers, maintain customer communication throughout the finance process, coordinate vehicle delivery after completion of finance documents, and ensure all post-delivery paperwork is submitted for timely payments.
  • Administrative Tasks: Handle PCN notices, communicate fees to customers, manage end-of-contract collections and part exchanges, oversee vehicle off-hire and post-lease purchase processes, manage chassis profit invoicing, and ensure timely submission.
  • Customer Service: Act as the point of contact for escalated customer inquiries or issues, provide professional and efficient customer service to maintain satisfaction.

As a successful candidate, you will possess experience in a similar role, proficiency in Microsoft Office, and experience with CRM systems. You will also have strong customer service skills, attention to detail, and the ability to work both independently and collaboratively. If you are a motivated and organized individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.

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