Team Leader
4 weeks ago
Role Overview
As a Barista Maestro at Costa Coffee, you will be responsible for leading a team of Baristas to deliver exceptional customer experiences. You will be the first point of contact for customers, handling their queries and resolving any issues in a professional and courteous manner.
Key Responsibilities
- Lead a team of Baristas to achieve sales targets and deliver high-quality customer service
- Train and develop new Baristas to ensure they have the skills and knowledge to perform their roles effectively
- Monitor and maintain high standards of cleanliness and hygiene in the store
- Manage stock levels and maintain accurate records of sales and inventory
- Collaborate with other team members to achieve store goals and objectives
Requirements
- Previous experience in a retail or hospitality environment
- Excellent communication and leadership skills
- Ability to work effectively in a fast-paced environment
- Basic knowledge of coffee and coffee-making processes
- Flexibility to work a variety of shifts, including weekends and holidays
What We Offer
- A competitive hourly rate
- Opportunities for career advancement and professional development
- A fun and supportive work environment
- A range of benefits, including free drinks and food while on shift
About Us
Costa Coffee is a leading coffee brand with a passion for delivering exceptional customer experiences. We are committed to providing a warm and welcoming environment for our customers and employees alike.
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