Compliance Officer

3 weeks ago


York, York City, United Kingdom One Bright Full time

We are seeking a highly skilled Compliance Officer to join our team at Onebright. As a Compliance Officer, you will be responsible for providing proactive complaints case management and administrative support to our clients, therapists, and stakeholders across our services.

About the Role

The successful candidate will have a proven track record of working within an FCA-regulated environment and will possess excellent administration and customer service skills. You will be required to work effectively with multiple technology platforms and packages, and will be able to demonstrate a strong understanding of compliance principles and procedures.

Key Responsibilities

  • Provide proactive complaints case management and administrative support to clients, therapists, and stakeholders
  • Support the Group Compliance Manager with DSAR and Data Events, incident and breach management
  • Respond to detailed and regular reporting to support stakeholders

Requirements

  • Minimum 1 year's experience working within an FCA-regulated environment
  • Excellent administration and customer service skills
  • Ability to work effectively with multiple technology platforms and packages
  • Strong understanding of compliance principles and procedures

About Onebright

At Onebright, we help individuals and organizations with mental health and wellbeing solutions. We provide clinical excellence in mental health across the UK, delivering services through over 3,000 clinicians in 49 languages to over 55,000 people per year.

Benefits

  • 24 days holiday with an option to purchase more through our holiday purchase scheme
  • Employee assistance program to support wellbeing
  • Private company pension with Royal London
  • Continuous Professional Development opportunities
  • Cash plan to help with unexpected health issues
  • Rewards gateway for perks and savings
  • Hybrid working pattern with technology package
  • Onebright L&D platform for learning
  • Refer Friends Colleagues scheme


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