System Support Engineer

5 days ago

Chichester, West Sussex, United Kingdom GB010 Marsh Corporate Services Full time
Job Title: System Support Engineer

We are seeking a talented System Support Engineer to join our dedicated Systems Engineering team in our Bristol, Chichester, Edinburgh, Leeds or Liverpool offices.

About the Role:

This is a key support role in a huge data centre migration project. As a System Support Engineer, you will be responsible for the engineering and support aspects of application middleware components, overseeing the technical design, development and maintenance of application infrastructure components as well as maintaining engineering design standards and a stable application infrastructure environment.

Key Responsibilities:
  • Provide on-call rotational production technical support, manages severity level 1 issues and implements change controls as well as contributes to production issue resolution.
  • Ensure application availability, reliability, stability and documents root cause analysis of all in-scope incidents along with recommended corrective action plans.
  • Participate in OS upgrades, application migrations and projects requiring infrastructure implementation and/or changes.
  • Assist with application releases and processes.
  • Create and maintain technical documents such as knowledge base articles, infrastructure diagrams, and FAQs
Requirements:
  • Experience handling large MS.NET and IIS based windows and web applications.
  • A good awareness of Microsoft.NET technology
  • Excellent experience administrating applications on Window Servers (2012/2016/2019)
  • Strong experience in application troubleshooting e.g. reviewing Logs (IIS/Event Viewer/etc.), use of Sys Internals tools, etc.
  • Good knowledge on patching procedures for Windows OS,.NET, Java, etc.
  • Exposure to Microsoft SQL server 2016/2019 (including SQL Scripting experience) is preferred
What We Offer:
  • The opportunity to work on a huge data centre migration project.
  • The chance to join a team in early phase of a Global project.
  • The opportunity for future training in AWS.

Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, civil partnership status, disability, ethnic origin, family duties, gender orientation or expression, gender reassignment, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law. We are an equal opportunities employer. We are committed to providing reasonable adjustments in accordance with applicable law to any candidate with a disability to allow them to fully participate in the recruitment process. If you have a disability that may require reasonable adjustments, please contact us

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