Customer Service Manager

7 days ago


Londonderry County Borough, United Kingdom FD Exchange Ltd ta CeX Full time

Finding the perfect candidate for our Team Supervisor role at FD Exchange Ltd t/a CeX is crucial for maintaining our high standards of customer service. We are looking for someone who can lead, motivate, and inspire their team to achieve excellent results.

This role involves providing expert advice and guidance to customers on the Technology and Entertainment sectors. To succeed, you must be able to lead, train, and develop your team members to deliver outstanding customer service. You will personally ensure that customer needs are met, maintain good standards of housekeeping, and address any specific issues affecting store performance.

Ensuring that health & safety and security procedures are followed is vital for this role. You will create a welcoming workplace environment and maintain high standards of merchandising on the shopfloor, windows, and cabinet displays. The estimated salary for this position is £32,500 per annum.

We offer a comprehensive package, including employee discounts, pension fund, and casual dress. If you possess excellent people skills, communication skills, and delegation experience, and are eager to take on a challenging role, we invite you to apply.



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