Customer Service Representative
2 days ago
About the Role
">We are seeking an experienced Energy Specialist to join our team at Eon Next. As a key point of contact for customers, you will provide exceptional support and service, promoting products and services that meet customer needs and expectations.
This role involves providing excellent customer service, showing continuous support, and helping customers with technical issues related to their online accounts or Smart Meters. You will also be responsible for upselling the benefits of a Smart Meter, aiming to have one installed, and assisting with organizing home moves, answering general enquiries, and educating customers on how to manage their energy usage and bills.
You will need to handle customer objections and potential complaints, ensuring you are doing the right thing for our customers and matching products to their needs. This includes upselling Smart Meters and guiding customers in resolving their issues.
As part of our commitment to employee development, you will undergo comprehensive training, including 7 weeks of training in both classroom and Academy settings, taking live calls with support readily available. This training is fully paid for, and you will receive continuous support throughout the process.
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Customer Service Representative
5 days ago
Londonderry County Borough, United Kingdom BT Full timeAbout the RoleThis is an exciting opportunity to join BT as a Customer Service Representative. You'll work with customers to understand their needs and provide solutions that meet their expectations. You'll earn a competitive salary of £12.34 per hour plus 20% on target commission.Work in a fast-paced retail environmentBuild strong relationships with...
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Londonderry County Borough, United Kingdom Firstsource Solutions UK Ltd Full timeAbout the RoleWe are looking for an enthusiastic and motivated Customer Service Representative to join our Energy team. As an Energy Specialist, you will be the main point of contact for our customers, providing them with expert advice on energy-efficient solutions and ensuring that they receive a high level of service.The successful candidate will have...
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Customer Service Representative
4 weeks ago
Londonderry, United Kingdom Home Bargains Full timeWe are currently seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a Customer Service Representative at Home Bargains, you will be responsible for providing exceptional customer service and ensuring a positive shopping experience for all customers.Salary and BenefitsThe salary for this role...
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Customer Service Representative
4 weeks ago
Londonderry County Borough, United Kingdom Mount Charles Group Full timeMount Charles Group is a world-leading facilities management company with a focus on delivering exceptional customer service. We are currently recruiting for a Customer Service Representative to join our team based at City of Derry Airport, Derry/Londonderry.Job OverviewThis is a great opportunity to work in a fast-paced environment where you will be...
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Customer Service Representative
4 weeks ago
Londonderry, United Kingdom BT Full timeBecome a Customer Service Representative at BT and Make a Real DifferenceWe're seeking a highly motivated and empathetic individual to join our team as a Customer Service Representative. In this role, you'll be responsible for providing world-class customer service, resolving queries efficiently, and building strong relationships with our customers.Your...
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Customer Service Representative
4 weeks ago
Londonderry, United Kingdom Tesco Partners Full timeRole OverviewWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our store team, you will play a vital role in delivering exceptional customer service and contributing to the success of our business.
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Customer Service Representative with EON
5 days ago
Londonderry County Borough, United Kingdom Firstsource Solutions UK Ltd Full time**Job Summary**This role is for an energetic and motivated individual to work as an Inbound Energy Support Expert with EON Next. The main responsibility will be ensuring that our customers receive a high level of service through offering support, listening, and promoting our products and services which meet their needs and expectations. Key tasks include...
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Customer Service Representative
2 months ago
Londonderry, United Kingdom beBee Professionals Full time £22,000 - £28,000We are seeking a Customer Service Representative to provide exceptional service to our customers in Derry, United Kingdom. Key responsibilities include handling customer inquiries, resolving issues, and maintaining accurate records.Requirements:Previous experience in a customer-facing role.Excellent communication and problem-solving skills.Ability to work in...
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Customer Service Representative
2 months ago
Londonderry, United Kingdom beBee Professionals Full time £25,000 - £35,000At beBee Professionals in Derry, we're seeking enthusiastic individuals to fill the role of Customer Service Representative. This position involves delivering exceptional customer service and contributing to our operational success.Key Responsibilities:Engage with customers to provide service and support.Participate in all aspects of the operational...
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Customer Service Representative
2 months ago
Londonderry, United Kingdom beBee Professionals Full time £25,000 - £35,000We are seeking a Customer Service Representative to deliver excellent service and support to our customers at beBee Professionals in Derry. The ideal candidate will engage with customers, participate in operational workflow, and collaborate with team members to meet and exceed goals.Key Responsibilities:Provide service and support to customers.Participate in...
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Customer Service Representative
2 days ago
Londonderry, United Kingdom Tesco Partners Full timeAbout UsOur company mission is to serve our customers, communities, and planet better every day. We value diversity, equity, and inclusion and strive to create a welcoming and accessible work environment.Salary and BenefitsThe estimated annual salary for this role is £27,000 - £31,000, depending on location and experience. Benefits include holiday...
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Customer Service Representative
2 months ago
Londonderry, United Kingdom beBee Professionals Full time £22,000 - £28,000We are seeking a skilled Customer Service Representative to provide exceptional support to our clients. The ideal candidate will have previous experience in a customer-facing role and excellent communication skills.Key Responsibilities:Handle customer inquiries and resolve issues efficiently.Provide accurate information regarding products and services.Work...
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Customer Service Representative
2 months ago
Londonderry, United Kingdom beBee Professionals Full time £20,000 - £30,000beBee Professionals is seeking a highly motivated Customer Service Representative to join our retail team in Derry, United Kingdom. The successful candidate will have excellent communication skills and the ability to work in a fast-paced environment.Key Responsibilities:Deliver exceptional customer service and support the store's day-to-day operations.Assist...
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Customer Service Representative
5 days ago
Londonderry County Borough, United Kingdom Firstsource Solutions UK Ltd Full time**Job Description:**We are looking for a highly skilled Energy Specialist to join our team in Derry. As an Energy Specialist, you will play a crucial role in delivering exceptional customer experiences and driving business growth.Your key responsibilities will include:Providing outstanding customer service and support via phoneCollaborating with customers to...
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Customer Experience Representative
2 weeks ago
County Londonderry, United Kingdom Ee Retail Full timeThe Role">We're seeking an enthusiastic and empathetic individual to join our Retail team as a Customer Experience Representative. As a key member of our store staff, you'll play a vital role in delivering exceptional customer experiences and driving business growth.Your Key Responsibilities:To engage with customers, understand their needs, and provide...
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Customer Service Representative
3 days ago
Londonderry County Borough, United Kingdom BT Full timeSalary and BenefitsAs a Retail Advisor at EE, you can expect a competitive hourly rate of £12.34, plus 20% on target commission. This means your earnings potential is substantial, with opportunities to increase your income based on your sales performance. In addition to a great salary, we offer a range of benefits, including Online GP, paid carers leave,...
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Customer Service Representative
4 weeks ago
Londonderry, United Kingdom The Boots Company PLC Full timeJob DescriptionAs a Customer Service Representative - Christmas Season, you will play a vital role in ensuring that our customers receive an exceptional shopping experience. You will be responsible for responding to customer inquiries, resolving issues, and providing solutions that meet their needs.You will work closely with other team members to achieve...
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Customer Service Manager
5 days ago
Londonderry County Borough, United Kingdom FD Exchange Ltd ta CeX Full time**Job Title:** Retail Supervisor**Estimated Salary:** £32,000 - £42,000 per annum, depending on experience.Job Summary:We are looking for a highly skilled Retail Supervisor to join our team at FD Exchange Ltd t/a CeX. As a Retail Supervisor, you will be responsible for leading a team of sales assistants to deliver outstanding customer service and achieving...
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Wholesale Field Sales Representative
4 days ago
Londonderry County Borough, United Kingdom VANRATH Full timeField Sales RepresentativeVANRATH have exclusively partnered with a long-established company that is one of the leaders in wholesale. The organisation is recruiting for a Field Sales Representative position in Derry/Londonderry.About the Role:This is a fantastic opportunity to join a dynamic team and take ownership of your territory. You will have a defined...
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Customer Service Representative
3 months ago
Londonderry, United Kingdom beBee Professionals Full time £22,000 - £28,000Customer Service AdvisorWe are seeking a skilled and customer-focused Customer Service Advisor to provide exceptional service and support to our clients in Derry, United Kingdom.Key Responsibilities:Manage incoming customer inquiries via phone, email, and chat, providing accurate and timely responses.Resolve customer issues efficiently, escalating when...