Customer Service Representative Energy Specialist

4 hours ago


Londonderry County Borough, United Kingdom Firstsource Solutions UK Ltd Full time
About the Role

We are looking for an enthusiastic and motivated Customer Service Representative to join our Energy team. As an Energy Specialist, you will be the main point of contact for our customers, providing them with expert advice on energy-efficient solutions and ensuring that they receive a high level of service.

The successful candidate will have excellent communication skills, the ability to work in a team, and a passion for delivering exceptional customer experiences. You will also need to be able to handle customer complaints, upsell products, and provide continuous support throughout the customer journey.

As part of our team, you will benefit from a competitive salary of £22,584.43 per annum, paid fortnightly, along with the opportunity to earn a bonus. You will also receive comprehensive training, access to discounts, and a range of benefits, including 21 days annual leave and increasing holiday days with each year of service.

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