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Energy Training and Development Specialist

2 months ago

Londonderry, United Kingdom Budget Energy Full time

Flogas, part of the DCC Group, is seeking a seasoned Energy Training Specialist to spearhead the development, delivery, and maintenance of top-notch training programs for operational and sales teams across Ireland.

About the Role

This pivotal position demands a dynamic individual with expertise in crafting engaging training sessions, adapting delivery styles to diverse learning needs, and ensuring staff proficiency in navigating systems and adhering to compliance standards.

Key Responsibilities:

  • Design and deliver comprehensive training programs for new hires and existing staff in all operational and sales departments.
  • Train staff on internal systems, including CRM, billing software, and customer-facing tools.
  • Facilitate both classroom and virtual training sessions, tailoring delivery styles to suit different learning needs.
  • Evaluate the effectiveness of training programs through assessments, surveys, and feedback from participants and managers.

Candidate Profile:

The ideal candidate is an experienced Trainer with a strong background in the energy, utilities, or telecommunications sectors. They possess in-depth knowledge of customer service and billing systems, along with expertise in developing and delivering training programs for frontline staff in customer service, billing, or sales roles.

A certification in Training & Development or a related field is desirable.

About Flogas

Established in 1978, Flogas Ireland supplies Liquefied Petroleum Gas (LPG) throughout the island and remains one of the leading suppliers in Ireland, servicing a diverse range of market sectors, including commercial, agricultural, and domestic.

We have an esteemed reputation within the Energy Industry and have been awarded the NSAI Quality System Certificate from the I.S. EN ISO 9001 Series.

Flogas is a well-established business within the DCC group and is continuing to grow, becoming a top provider in the energy sector, making it a very exciting time to be part of the Flogas Group.

Why Work with Us?

We offer a warm and welcoming environment, valuing our people and their input into the business. We encourage a collaborative workplace, where everyone feels included and heard.

Benefits:

  • Competitive Salary: €60,000 - €80,000 per annum.
  • Defined Pension Contribution.
  • Healthcare Allowance.
  • Staff discounts.
  • Hybrid work options (role dependant).
  • Health and Wellbeing Supports.
  • Learning and Development Opportunities.