
Energy Specialist in Partnership with EON UK
6 hours ago
**About the Role:**
EON Next is seeking an experienced Energy Specialist to join their team in Derry. This full-time position offers a salary of £22,584.43 per annum, plus opportunities for bonuses.
As an Energy Specialist, you will be the primary point of contact for customers, providing exceptional customer service and support. Your day will be filled with communicating with customers via phone, addressing technical issues, and promoting EON's products and services.
You will work closely with customers to understand their needs, provide solutions, and educate them on energy management and bill optimization. This role requires excellent communication skills, empathy, and the ability to handle customer objections and complaints.
**Key Responsibilities:**
- Provide top-notch customer service and support via phone
- Address technical issues with online accounts and Smart Meters
- Upsell Smart Meter benefits and promote EON's products and services
- Help customers with home moves, general inquiries, and energy usage guidance
**What We Offer:**
- A competitive salary of £22,584.43 per annum
- The opportunity to earn bonuses
- Ongoing training and development
- A comprehensive healthcare plan
- 21 days annual leave, plus bank holidays
- Increasing holiday days with each year of service
- Access to hundreds of discounts
- A referral scheme worth £750
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