Leadership Position in Customer Service

1 day ago


Londonderry County Borough, United Kingdom FD Exchange Ltd ta CeX Full time
Job Title: Leadership Position in Customer Service

About the Company: FD Exchange Ltd t/a CeX is a leading retailer of pre-owned consumer electronics and video games. Our company prides itself on providing excellent customer service, which is why we are seeking a highly skilled Supervisor to join our team.

Estimated Salary: £35,000 - £45,000 per annum

Job Description: We are looking for a skilled Supervisor who can lead, train, and inspire their team to deliver outstanding customer service. The ideal candidate will have a good knowledge of the Technology and Entertainment sectors and be able to maintain high standards of housekeeping and merchandising on the shopfloor. They will also be responsible for monitoring store performance and addressing specific issues, ensuring that health & safety and security procedures are being adhered to by all staff.

Required Skills and Qualifications:
  • Customer Service
  • People Skills
  • Communication
  • Delegation
The ideal candidate will have previous experience as a Supervisor and be able to demonstrate excellent leadership skills. Benefits include casual dress, employee discount, and pension fund.

Benefits:
  • Casual Dress
  • Employee Discount
  • Pension Fund


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