Hotel Ambassador

4 weeks ago


London, Greater London, United Kingdom Broadwick Soho Full time
About the Role:

We are seeking a highly skilled and dedicated Turn Down Attendant to join our team at Broadwick Soho. As a key member of our hospitality staff, you will be responsible for delivering exceptional service to our guests, ensuring their comfort and satisfaction during their stay with us.

Key Responsibilities:

  • Undertake all servicing requirements of our guests in line with our service standards before evening occupancy.
  • Provide special amenities to enhance guest enjoyment and comfort.
  • Drive quality through high attention to detail and seeking every opportunity to enhance and personalise the guest experience.
  • Maintain cleanliness and service standards in all areas of responsibility.

What We're Looking For:

  • Previous hotel experience is desirable but not essential.
  • Diligence, positivity, and ability to work under pressure.
  • Good verbal skills and exceptional customer service skills.
  • Excellent time management and good organisational skills.
  • Willingness to undertake training and a flexible approach to working hours.

Why Broadwick Soho?

We pride ourselves on delivering exceptional service, embracing diversity and inclusion, and providing a welcoming environment for our guests. If you share our values and are passionate about delivering outstanding customer experiences, we would love to hear from you.


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