Patient Safety Investigator

3 weeks ago


Bicester, Oxfordshire, United Kingdom South Central Ambulance Service NHS Full time
About the Role

We are seeking a highly experienced and skilled Patient Safety Manager to join our team at South Central Ambulance Service NHS Foundation Trust. As a Patient Safety Manager, you will be responsible for leading the investigation of patient safety incidents and identifying learning opportunities to improve the quality of care provided by the Trust.

The ideal candidate will have a strong background in patient safety, risk management, and governance, with experience of working in a similar environment. You will be able to demonstrate a working knowledge of NHS complaints management and best practice, including relevant legislation and ethics.

As a Patient Safety Manager, you will work closely with the Corporate Patient Safety Team and Service Line Teams to lead a high-quality process for investigating and identifying learning from patient safety incidents. You will also be responsible for developing and implementing training programs to improve the quality of care provided by the Trust.

The successful candidate will be able to articulate confidently in a public forum and demonstrate excellent written and verbal communication skills. You will also have the ability to identify and engage with key service stakeholders and demonstrate a good understanding of the mechanisms used to identify training needs in the individual and organisation.

Key Responsibilities
  • Investigate patient safety incidents and identify learning opportunities to improve the quality of care provided by the Trust
  • Develop and implement training programs to improve the quality of care provided by the Trust
  • Work closely with the Corporate Patient Safety Team and Service Line Teams to lead a high-quality process for investigating and identifying learning from patient safety incidents
  • Develop and maintain a working knowledge of NHS complaints management and best practice, including relevant legislation and ethics
  • Articulate confidently in a public forum and demonstrate excellent written and verbal communication skills
  • Identify and engage with key service stakeholders and demonstrate a good understanding of the mechanisms used to identify training needs in the individual and organisation


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