Assistant Director of Quality and Patient Safety
4 weeks ago
To lead the development of quality and patient safety strategies, policies, and decision-making within the Trust. Advise the Executive and Board on issues related to patient safety, safety culture, incident management, learning from experience, and PSIRF. Support the Deputy Chief Nurse in leading patient safety work and embedding a safety-focused culture across the organization.
Develop and maintain strong working relationships with healthcare providers, regulators, and stakeholders relevant to the Trust's Quality, Patient Safety, Integrated Governance, and Risk Management agenda.
Support the delivery of quality services around safety, effectiveness, and patient experience.
Provide professional leadership to staff, fostering a culture that values continuing professional development and strives for excellence in patient care and quality improvement.
Act as a conduit of information between Directors, Executives, and staff, particularly regarding patient safety and dissemination of information.
Main DutiesAs a senior manager, provide leadership to your team to ensure effective service provision and champion change in the organization. Ensure staff are motivated and have a positive attitude towards the organization. Address issues and concerns that may inhibit staff from achieving personal and organizational goals.
Participate in an on-call rota and travel to offices and across the SCAS patch.
Working for Our OrganizationBenefits we offer:
- Full training and support when you join and ongoing throughout your employment.
- Holiday entitlement is 27 days rising to 29 days after 5 years and 33 days after 10 years, plus 8 bank holidays (pro rata for part-time).
- Enrolment into the NHS Pension Scheme.
- Access to continual professional development and opportunities within SCAS and the NHS.
- Occupational Health support along with an Employee Assistance Programme.
- NHS Discounts in over 200+ stores.
About Us
South Central Ambulance Service NHS Foundation Trust provides emergency, urgent care, and non-emergency healthcare services, along with commercial logistics services. We serve a population of over 7 million and answer over 500,000 urgent calls a year.
Detailed Job Description and Main Responsibilities- Advise and support committees overseeing quality governance, providing analytical reports as required.
- Provide expert advice and report complex information to the Board and senior management on patient safety compliance and quality within the organization.
- Work collaboratively with professional leads to develop a culture embedding clinical quality and patient safety, monitoring its effectiveness for continuous improvement and compliance.
- Lead the development and implementation of policies related to quality and patient safety.
- Support the provision of evidence, data, clinical, and quality information for compliance with CQC regulations, NHS policies, NPSA alerts, and NICE Guidance.
- Lead and support the implementation of PSIRF in SCAS as part of the Patient Safety and Quality Strategy and national policy directives.
- Take a strong personal role in influencing stakeholders to deliver the Trust's quality agenda and quality schedules.
- Advise the Executive Management Team on strategic development in relation to the Trust on all quality and safety issues.
- Influence service delivery and development by providing specialist expertise to support clinical practice and quality agendas.
- Assist clinical leads in balancing challenges of providing high-quality, safe services with excellent outcomes and efficiencies.
- Deliver improvements in patient experience by making the patient central to all activities of the Trust.
- Actively contribute to and influence the formulation of the Trust's business plans.
- Support and contribute to the delivery of CQUINs, Quality contracts, and patient safety improvements across all services.
- Support the implementation and delivery of national policy and targets, including regulatory requirements.
- Develop and maintain communication processes with key stakeholders, including NHSE, ICBs, CQC, NHS Trusts, Healthwatch, and other providers.
- Provide and deliver quality performance measures to ensure the Trust can make informed decisions.
- Be an effective member of Quality and Clinical groups, supporting the work of the Clinical Directorate and providing assurance to the Trust Board.
- Work closely with the Operations and Education team to ensure harmonization of clinical and quality policies and processes.
- Promote a positive image of the Trust with external professional, NHS, and government organizations.
- Provide detailed analysis and synthesis of complex information/data related to quality issues, business performance, management, and financial implications.
- Advise on policy implementation across services, ensuring appropriate policies and procedures are in place to safeguard Trust staff and resources.
- Contribute to the overall achievement of the Trust's Key Performance Indicators, ensuring the provision of cost-effective services.
- Provide effective leadership and management to staff, promoting high performance standards and achieving Trust objectives and priorities.
- Maintain a recognizable profile in the Trust through visits and participate in Trust communication events.
- Develop and maintain strong working relationships with all directorates of the Trust, particularly Operations, Finance, and Education.
- Work collaboratively with Finance leads to manage budgets and financial implications that pose a risk to quality targets.
- Contribute to the achievement of the Trust's efficiency and cost improvement plans.
- Ensure the Trust's policies in relation to Equality and Diversity are central to the working ethos of all staff.
- Adhere to all Trust and regulatory body operational procedures, protocols, and guidelines at all times.
- Ensure staff can work in a safe and conducive working environment and that responsibilities regarding Health and Safety and staff welfare legislation and best practice are fulfilled.
- Ensure identified areas for improvement are evaluated, and implementation programs are developed and instigated, monitoring and reporting on outcomes.
- Support the database of all CQC standards and regulations, maintaining it in accordance with regulatory and NHS requirements.
- Act as Chairperson of various Committees, overseeing the effective management of related matters for the Trust.
- Assist in the maintenance of good practice in data protection, liaising closely with the Information Governance Officer.
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