International Patient Safety Manager
2 weeks ago
We are seeking a highly skilled and experienced Patient Safety Manager to join our team at South Central Ambulance Service NHS. As a key member of our Corporate Patient Safety Team, you will play a crucial role in leading the investigation of patient safety incidents and identifying learning opportunities to improve the quality of care provided by our Trust.
The ideal candidate will have a strong background in patient safety, with experience in undertaking systems-based investigations and developing reports that identify learning and changes in practice. You will be able to work autonomously as an investigator and in conjunction with subject matter experts and clinical colleagues, escalating any identified risks to the Safety Team.
Key responsibilities will include investigating patient safety incidents, ensuring that excellent systems-based investigation takes place to fulfill the Trust's statutory Duty of Candour and external reporting requirements. You will also work with Service Line Representatives to identify learning and changes in practice that need to occur to prevent or reduce the likelihood of reoccurrence of similar incidents or improve the overall safety and quality of care provided.
As a Patient Safety Manager, you will be responsible for producing excellent reports that identify learning from incidents and changes in practice required. You will also feedback the learning identified through your investigation to the relevant governance groups and Service Line teams to progress changes in training, development, and policy to improve the quality of care provided by the Trust.
Main Duties of the Job- Investigate patient safety incidents, ensuring that excellent systems-based investigation takes place to fulfill the Trust's statutory Duty of Candour and external reporting requirements.
- Work with Service Line Representatives to identify learning and changes in practice that need to occur to prevent or reduce the likelihood of reoccurrence of similar incidents or improve the overall safety and quality of care provided.
- Produce excellent reports that identify learning from incidents and changes in practice required.
- Feedback the learning identified through your investigation to the relevant governance groups and Service Line teams to progress changes in training, development, and policy to improve the quality of care provided by the Trust.
- Education to degree level or able to demonstrate equivalent experience of working at this level.
- Proven experience in undertaking systems-based patient safety investigations.
- Patient Safety Qualification.
- Appropriate Professional Registration NMC, HPC.
- Master's Degree or ability to demonstrate expert knowledge of legislation, complaints procedures, and external stakeholder engagement processes acquired through significant relevant experience.
- Project management qualification e.g., Prince 2.
- Significant experience of working in a similar environment.
- Demonstrable working knowledge of NHS complaints management and best practice, including relevant legislation, ethics, etc.
- Detailed knowledge of relevant legislation, e.g., Data Protection Act, Freedom of Information Act, Caldicott Regulations, NHSE Patient Safety Strategy, Duty of Candour, and Health and Safety Acts, and appropriate Risk Management guidelines and protocols, etc.
- Demonstrable experience of developing, supporting, and motivating individuals and a team in a similar working environment.
- Evidence of applications of systems-based investigations.
- Experience of working with information/data, analyzing, evaluating, and presenting evidence following sound research methods and procedures.
- Demonstrates a knowledge and application of relevant audit and evaluation methodologies and statistical procedures, both qualitative and quantitative.
- Knowledge of leadership and management development programmes.
- Knowledge of the legislation in relation to patient safety.
- Able to stimulate and support an open and inclusive working environment where integrity and respect are evident and highly valued.
- Excellent written and verbal communication skills, demonstrating skills in meaningful engagement with patients and families, negotiation, empathy, and persuasion.
- Able to articulate confidently in a public forum.
- Demonstrates excellent networking skills.
- Able to identify and engage with key service stakeholders.
- Demonstrates a good understanding of the mechanisms used to identify training needs in the individual and organisation and to initiate programmes of learning when necessary.
- Demonstrates clear project management skills, managing outcomes and delivering to deadlines without compromising performance across a multidisciplinary team.
- Able to multi-task whilst maintaining high levels of attention to detail and project progression management.
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International Patient Safety Manager
4 weeks ago
Bicester, Oxfordshire, United Kingdom South Central Ambulance Service NHS Full timeJob OverviewWe are seeking a highly skilled and experienced Patient Safety Manager to join our team at South Central Ambulance Service NHS. As a key member of our Corporate Patient Safety Team, you will play a crucial role in leading high-quality investigations and identifying learning from patient safety incidents across the organization.As a Patient Safety...
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International Patient Safety Manager
4 weeks ago
Bicester, Oxfordshire, United Kingdom South Central Ambulance Service NHS Full timeJob OverviewWe are seeking a highly skilled and experienced Patient Safety Manager to join our team at South Central Ambulance Service NHS. As a key member of our Corporate Patient Safety Team, you will play a crucial role in leading high-quality investigations and identifying learning from patient safety incidents across the organization.As a Patient Safety...
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4 weeks ago
Bicester, Oxfordshire, United Kingdom South Central Ambulance Service NHS Full timeJob OverviewWe are seeking a highly skilled and experienced Patient Safety Manager to join our team at South Central Ambulance Service NHS. As a key member of our Corporate Patient Safety Team, you will play a crucial role in leading high-quality investigations and identifying learning from patient safety incidents across the organization.As a Patient Safety...
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Bicester, Oxfordshire, United Kingdom South Central Ambulance Service NHS Full timeJob OverviewWe are seeking a highly skilled and experienced Patient Safety Manager to join our team at South Central Ambulance Service NHS. As a key member of our Corporate Patient Safety Team, you will play a crucial role in leading high-quality investigations and identifying learning from patient safety incidents across the organization.As a Patient Safety...
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Bicester, Oxfordshire, United Kingdom South Central Ambulance Service NHS Full timeJob OverviewWe are seeking a highly skilled and experienced Patient Safety Manager to join our team at South Central Ambulance Service NHS. As a key member of our Corporate Patient Safety Team, you will play a crucial role in leading high-quality investigations and identifying learning from patient safety incidents across the organization.The successful...
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Bicester, Oxfordshire, United Kingdom South Central Ambulance Service NHS Full timeJob OverviewWe are seeking a highly skilled and experienced Patient Safety Manager to join our team at South Central Ambulance Service NHS. As a key member of our Corporate Patient Safety Team, you will play a crucial role in leading high-quality investigations and identifying learning from patient safety incidents across the organization.The successful...
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