Legal Support Coordinator

3 days ago

Telford, Telford and Wrekin, United Kingdom Hays Specialist Recruitment Limited Full time

Your new company, Hays Specialist Recruitment Limited, is working closely alongside a well-established Legal firm to appoint a Legal Support Assistant on a permanent basis. This is a 12-month contract with the possibility of extension.

Your new role as a Legal Support Assistant involves providing high-level, legally related administrative support to the department, assisting fee earners within the department, and performing tasks as directed, which may be of a complex nature.

Key responsibilities include:

  • Client Interaction: High attention to detail is required when dealing with clients and managing files.
  • Performance Targets: Deliver an agreed level of fee earning and performance targets of up to 1 hour per day.
  • Time Management: Track, monitor, and time record all time spent on client matters and activities that attract a client fee.
  • Financial Management: Ensure that time is recorded and billed appropriately where applicable.
  • Team Collaboration: Liaise with the Legal Support Service team on matters as required, relating to file opening, dictation, and other administrative tasks.
  • Client Onboarding: Gather initial client details electronically and liaise to obtain any additional information required for file opening.
  • Departmental Support: Serve as the first point of contact for all department-related enquiries and set up initial appointments on new matters for fee earners.
  • Client Service: Anticipate and respond to clients' requirements, dealing with queries within agreed remit.

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