Funeral Services Coordinator

5 days ago


London, Greater London, United Kingdom The Co-operative Group Full time
Job Overview

We are seeking a skilled Funeral Services Coordinator to join our team at The Co-operative Group. This role involves providing expert guidance and advice to help clients plan the perfect service.

Main Responsibilities
  • Client Support: Provide exceptional customer service and build positive relationships with clients, their families, and other stakeholders.
  • Service Arrangement: Work closely with clients to understand their needs and preferences, and coordinate all aspects of funeral services, including venue selection, catering, and music choices.
  • Communication: Communicate effectively with clients, colleagues, and external partners to ensure seamless coordination and execution of funeral services.
Requirements

To be successful in this role, you will need:

  • No Experience Necessary: We provide full training and ongoing support to ensure your success in this role.
  • Strong Communication Skills: Excellent communication and interpersonal skills, with the ability to build rapport with clients and colleagues.
  • Attention to Detail: Strong attention to detail and organizational skills to ensure accurate record-keeping and timely completion of tasks.
Benefits

You will enjoy a competitive salary of £24,609 per annum, plus benefits, including:

  • 30% Discount on Co-op Products: Enjoy discounts on Co-op branded products, including food, home, and personal care items.
  • Pension Scheme: Contribute to a pension scheme with up to 10% employer contributions.
  • Employee Assistance Programme: Access to confidential advice and support on any personal or work-related issues.
  • Endless Career Development Opportunities: Take advantage of apprenticeships, training programs, and career progression opportunities within The Co-operative Group.

Note: FCA regulation applies to this role, and we will provide comprehensive training to become a certified colleague.



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