Customer Experience Specialist

1 week ago


London, Greater London, United Kingdom The Co-operative Group Full time
Funeral Arranger Role

We are seeking a skilled Funeral Arranger to join our team at The Co-operative Group. As a Funeral Arranger, you will play a vital role in helping families plan and deliver funeral services that meet their needs.

This is a fantastic opportunity to provide expert guidance and advice to clients planning a funeral service. You don't need previous experience as we provide full training and ongoing support so you'll have all the tools you need for your new role.

A competitive salary of £24,609 (£12.62 per hour) plus benefits will be yours. This includes an excellent pension scheme with up to 10% employer contributions, discounts on Co-op products and services, and 23 days holiday (pro rata, rising with service).

Your Key Responsibilities
  • Provide expert guidance and advice to help clients plan the perfect funeral service.
  • Build positive relationships in the local community.
  • Support with manual handling of coffins and the deceased.
Your Benefits
  • A competitive salary of £24,609 (£12.62 per hour).
  • An excellent pension scheme with up to 10% employer contributions.
  • Discounts on Co-op products and services.
  • 30% off Co-op branded products in our food stores all year-round.
  • Access to our Employee Assistance Programme which offers confidential advice and support on anything you're struggling with, 24 hours a day.
  • Endless career development opportunities including apprenticeships.


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