Customer Experience Specialist

2 weeks ago


London, Greater London, United Kingdom Partner Retail Services Limited Full time

Partner Retail Services Limited is seeking a Customer Experience Specialist to join our team at the Samsung Experience Store in White City.

Job Description

As a Customer Experience Specialist, you will be responsible for:

  • Delivering exceptional customer service and ensuring customers have an inspirational experience.
  • Assisting customers in understanding and utilising Samsung products to enhance their experience.
  • Showcasing Samsung products and services to customers, helping them find the perfect fit for their needs.
Compensation and Benefits

We offer a competitive salary of £12.15 per hour, plus a bonus potential of 20%. Our benefits package includes:

  • A Samsung Employee Discount Portal, offering exclusive discounts and rewards.
  • A Birthday Holiday and Perks and Rewards programme, providing discounts across multiple retailers.
  • A Monthly Bonus Potential and Well-being Tools and Platform.
  • Mental Health First Aid Access and Seeded Devices – including the latest Flagship Device.
  • An Employee Assistance Platform and Annual partnership with National Charities.
  • Celebrations of Awareness Days and Religious Holidays.


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