Housekeeping Department Supervisor

1 day ago


Cambridge, Cambridgeshire, United Kingdom WGC Ltd. Full time

Do you have what it takes to lead a team of dedicated housekeeping professionals? WGC Ltd. is searching for an experienced Assistant Deputy Head Housekeeper to oversee our housekeeping department at Clayton Cambridge, a leading hotel in Cambridge.

Job Overview:

In this role, you will be responsible for driving operational excellence and ensuring the highest standards of guest satisfaction. With a focus on productivity, efficiency, and customer experience, you will play a key part in shaping the success of our hotel.

Key Responsibilities:
  • Conduct regular room inspections to ensure compliance with company standards
  • Develop and implement initiatives to boost productivity and reduce costs
  • Monitor guest feedback and analyze data to inform resource allocation and strategic decisions
  • Build and maintain strong relationships with hotel staff, suppliers, and management to drive collaboration and results
  • Identify opportunities to enhance guest satisfaction and loyalty
  • Lead by example and promote a culture of health, safety, and well-being within the team
  • Manage team performance and develop strategies to improve efficiency and productivity
  • Meet or exceed financial targets through effective budgeting and resource management
  • Pursue ongoing training and development to stay ahead of industry trends
  • Solve complex problems and make informed decisions to drive business growth

You will be rewarded with a competitive salary of £31,000 per annum, plus a comprehensive benefits package, including flexible working hours, life insurance, and access to a wellbeing support service.



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