Lead Operations Manager

1 day ago


Nottingham, Nottingham, United Kingdom Capital One (Europe) plc Full time
About the Role

We are looking for a talented Lead Operations Manager - Collections Team to join our team in Nottingham. As a key member of our team, you will play a crucial role in delivering operational excellence.

This is a permanent position based in our Nottingham office, with a competitive salary of £60,000 - £70,000 per annum, plus benefits.

In this role, you will be responsible for leading a team of 4-6 Team Managers within our Collections department, working closely with key stakeholders to deliver operational goals.

Key responsibilities include:

  • Preparing the department to deliver against upcoming initiatives and embedding them effectively.
  • Supporting your team with coaching and developing of their teams using recognised coaching models.
  • Carrying out coach the coach sessions to continually improve Team Manager performance.
  • Creating an environment where associates are managed consistently.
  • Empowering your team to use insight gained through QA, Feedback, and Coaching sessions to identify gaps in individual or team knowledge.

This role requires experience of leading a team, ability to coach to improve individual performance, and solid judgement in decision-making.



  • Nottingham, Nottingham, United Kingdom TH Recruitment Full time

    About the Company:At Constellia, we pride ourselves on providing innovative procurement solutions to our clients. As a key member of our team, you will play a vital role in driving business growth and expansion. We are seeking an experienced Operations Management Lead to join our team. As a leader in operations management, you will be responsible for...

  • IT Operations Lead

    4 weeks ago


    Nottingham, Nottingham, United Kingdom Experian Ltd Full time

    Job OverviewWe are seeking an IT Operations Lead to join our Legal & Compliance team in Nottingham, UK.About the RoleThe successful candidate will be responsible for managing IT operations, ensuring smooth system performance and resolving technical issues. This is a full-time role with regular employee status and a hybrid schedule.Key Responsibilities:Manage...


  • Nottingham, Nottingham, United Kingdom Nottinghamshire County Council Full time

    Job DescriptionWe are seeking an experienced and enthusiastic individual to join our team as a Lead Operations Manager.The successful candidate will be responsible for managing a team of professionals in a custodial setting, providing managerial and support to staff members. This role requires a high level of organisational and communication skills,...


  • Nottingham, Nottingham, United Kingdom DX Network Services Limited Full time

    Operational ExcellenceWe are looking for a highly motivated and experienced Logistics Operations Lead to join our team and drive operational excellence.This role involves leading and managing the operational aspects of the service centre, ensuring that we meet our customer commitments and deliver exceptional results.The successful candidate will have a...

  • Site Operations Lead

    20 hours ago


    Nottingham, Nottingham, United Kingdom Keepmoat Limited Full time

    Site Operations LeadWe are looking for an experienced Site Operations Lead to join our team at Keepmoat Limited. As a site-based leader, you will be responsible for managing day-to-day site activities, including production, quality, cost, and control.


  • Nottingham, Nottingham, United Kingdom CV Library Full time

    Job OverviewCV Library is seeking an experienced Operations Excellence Lead to join our team. As a key member of our leadership group, you will be responsible for driving operational excellence across our facilities management operations. This is a challenging and rewarding role that requires strong leadership skills, strategic thinking, and a passion for...


  • Nottingham, Nottingham, United Kingdom CV Library Full time

    Job DetailsCV Library is a leading contractor with multiple live projects across the UK. We are currently recruiting a Roofing Operations Lead to manage the replacement of strip asbestos sheeting with composite panels in an educational building.Key Tasks:Leading site teams to deliver roofing projects.Ensuring compliance with health and safety...


  • Nottingham, Nottingham, United Kingdom Air IT Limited Full time

    Job Title: Operational Improvement LeadWe are seeking a results-driven Operational Improvement Lead to join our team at Air IT Limited. This is an exciting opportunity to drive operational excellence and enhance the client experience.Location: Nottingham, UKSalary: £55,000 - £65,000 per annum, depending on experienceAbout the Role:Job DescriptionAs an...


  • Nottingham, Nottingham, United Kingdom Sunbelt Rentals Careers Full time

    Sunbelt Rentals CareersWe are a leading equipment rental provider, offering a wide range of products and services to support businesses across various industries. Our Service Centre Managers play a critical role in delivering exceptional customer service, driving business growth, and ensuring operational excellence.This is an exciting opportunity to join our...


  • Nottingham, Nottingham, United Kingdom Blusource Professional Services Ltd Full time

    Job Description:This is an exciting opportunity to join Blusource Professional Services Ltd as a Financial Operations Lead. Based in their stunning Nottingham city centre offices, this role offers a hybrid working arrangement with a focus on leading and managing the purchase ledger team. The successful candidate will have hands-on expertise, leadership...


  • Nottingham, Nottingham, United Kingdom Capital One (Europe) plc Full time

    Complaints Department LeaderWe are looking for an exceptional leader to head our Complaints department. As Principal Operational Lead, you will oversee the implementation of new initiatives, lead specialist teams, and ensure effective management of capability and conduct within your teams.About the PositionYou will make informed decisions using data from...


  • Nottingham, Nottingham, United Kingdom DX Network Services Limited Full time

    We are seeking a highly motivated Operations Excellence Lead to join our team and drive business growth through efficient processes and effective teamwork. As a key member of our operations department, you will be responsible for developing and implementing strategic plans to enhance customer satisfaction, leading cross-functional teams to achieve business...


  • Nottingham, Nottingham, United Kingdom Footasylum Full time

    Company OverviewFootasylum is a dynamic and growing business that values innovation and customer satisfaction. We are committed to providing an excellent shopping experience for our customers, and we're looking for a talented individual to join our team as a leading fashion retail operations manager.SalaryWe offer a competitive salary of £35,000 - £40,000...


  • Nottingham, Nottingham, United Kingdom CV Library Full time

    Job Title: Engineering Operations LeadJob Type: Full-timeLocation: NottinghamJob Description:CV Library is seeking an experienced Engineering Operations Lead to join our team on a permanent basis. The successful candidate will be responsible for the installation and commissioning of bulk materials handling systems and will manage a team of commissioning...

  • Operations Lead

    3 weeks ago


    Nottingham, Nottingham, United Kingdom SF Recruitment (Nottingham) Full time

    Job Title: Operations Lead - Service ExcellenceWe are looking for an experienced Operations Lead - Service Excellence to join our team at SF Recruitment (Nottingham). As an Operations Lead, you will be responsible for managing the end-to-end service delivery process, ensuring that all services are delivered efficiently, on time, and meet the expected quality...


  • Nottingham, Nottingham, United Kingdom Magnit Full time

    Job DescriptionEstimated Salary: $120,000 - $180,000 per yearAbout the CompanyMagnit is a leading provider of holistic workforce management solutions. With over 30 years of experience serving top brands, Magnit offers an integrated platform for modern workforces.We're a dynamic team that thrives on collaboration and delivering meaningful results. As a Senior...


  • Nottingham, Nottingham, United Kingdom Integral UK Ltd Full time

    Job Title: Lead FM Operations CoordinatorEstimated Salary: £38,000 - £43,000 per annum.This role involves working closely with the UK FM Delivery Manager and client stakeholders to ensure asset compliance and operational performance. The successful candidate will identify opportunities to maximise savings and improve performance through effective...


  • Nottingham, Nottingham, United Kingdom Capital One (Europe) plc Full time

    Job TitleWe are seeking a highly skilled and experienced Operational Delivery Lead to join our team in Nottingham. This is a permanent position based in our office.The successful candidate will have the opportunity to lead a team of 4-6 Team Managers within our Collections department.This role offers a competitive salary of £55,000 - £65,000 per annum,...


  • Nottingham, Nottingham, United Kingdom Apcoa Parking UK Full time

    Job Title: Operations and Customer Service LeadWe are seeking an experienced Operations and Customer Service Lead to oversee the day-to-day operations and customer service functions. As a key member of our team, you will ensure operational standards are being achieved and adhered to in line with our individual clients' requirements and expectations. You will...


  • Nottingham, Nottingham, United Kingdom Adecco UK LTD Full time

    Adecco UK LTD is seeking a skilled and experienced Technical Operations Lead to join their team in the East Midlands. This exciting opportunity involves leading a small team of technical and project resources to deliver high-quality technical support services and projects in a fast-paced environment.The ideal candidate will have a strong background in IT...