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Service Advisor
2 months ago
Our client, a leading employer in the industry, is seeking an experienced Service Advisor to join their team in Staines. As a Service Advisor, you will play a crucial role in delivering exceptional customer service and ensuring high standards of quality workmanship.
Key Responsibilities:- Drive customer satisfaction by providing a courteous and efficient reception experience.
- Manage the relationship between customers and the dealership, ensuring a seamless service process.
- Deliver effective value-added sales solutions to customers, promoting the company's products and services.
- Go beyond process in delivering exceptional customer service, exceeding customer expectations.
- Administrative experience, with a focus on customer-facing roles.
- Excellent communication and customer service skills, with experience handling complaints.
- Evidence of customer-facing administrative experience, with a strong understanding of sales and service principles.
- Full driving license, with fewer than 9 penalty points.
- Evidence of 'Right to Work in the UK.'
- A competitive salary, with bonus payments based on performance.
- A comprehensive benefits package, including pension scheme, life assurance, and Ford Privilege vehicle purchase scheme.
- Opportunities for career development and growth, within a dynamic and award-winning employer.
Apply now to join our client's team and take the first step towards a rewarding career as a Service Advisor.
