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Service Advisor

1 month ago


StainesuponThames, Surrey, United Kingdom Pybus Recruitment Full time
Job Title: Service Advisor

Job Summary:
Our client, a leading employer in the industry, is seeking an experienced Service Advisor to join their team in Staines. As a Service Advisor, you will be responsible for delivering exceptional customer service, managing the service process, and promoting our client's products and services.

Key Responsibilities:
  • Drive the standard in customer care with a diverse customer base
  • Manage the relationship between customer and dealership
  • Manage the service process effectively
  • Go beyond process in delivering exceptional customer service
  • Deliver effective value-added sales solutions to customers

Essential Skills & Experience:
  • Administrative experience
  • Able to handle sensitive and confidential information
  • Excellent communication and customer service skills
  • Evidence of customer-facing administrative experience
  • Experience in a selling/customer service environment
  • Full driving license held for a minimum of 6 months with fewer than 9 penalty points
  • Evidence of 'Right to Work in the UK'

What We Offer:
  • Industry-leading package
  • 33 days annual leave (including bank holidays)
  • Bonus payments based on performance
  • Pension Scheme & Life Assurance
  • Ford Privilege vehicle purchase scheme
  • Discount on Service, Bodyshop, and Parts
  • 1 day each year to volunteer for a charity of your choice
  • Cycle to work purchase scheme
  • Access to the Perks at Work discount website

About Our Client:
Our client is an industry-leading and award-winning employer who is actively looking to recruit a Service Advisor for their dealership in Staines. They offer a competitive salary, excellent benefits, and a supportive work environment. If you are a motivated and customer-focused individual with a passion for delivering exceptional service, we encourage you to apply for this exciting opportunity.