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Service Advisor
1 month ago
Job Summary:
Our client, a leading employer in the industry, is seeking an experienced Service Advisor to join their team in Staines. As a Service Advisor, you will be responsible for delivering exceptional customer service, managing the service process, and promoting our client's products and services.
Key Responsibilities:
- Drive the standard in customer care with a diverse customer base
- Manage the relationship between customer and dealership
- Manage the service process effectively
- Go beyond process in delivering exceptional customer service
- Deliver effective value-added sales solutions to customers
Essential Skills & Experience:
- Administrative experience
- Able to handle sensitive and confidential information
- Excellent communication and customer service skills
- Evidence of customer-facing administrative experience
- Experience in a selling/customer service environment
- Full driving license held for a minimum of 6 months with fewer than 9 penalty points
- Evidence of 'Right to Work in the UK'
What We Offer:
- Industry-leading package
- 33 days annual leave (including bank holidays)
- Bonus payments based on performance
- Pension Scheme & Life Assurance
- Ford Privilege vehicle purchase scheme
- Discount on Service, Bodyshop, and Parts
- 1 day each year to volunteer for a charity of your choice
- Cycle to work purchase scheme
- Access to the Perks at Work discount website
About Our Client:
Our client is an industry-leading and award-winning employer who is actively looking to recruit a Service Advisor for their dealership in Staines. They offer a competitive salary, excellent benefits, and a supportive work environment. If you are a motivated and customer-focused individual with a passion for delivering exceptional service, we encourage you to apply for this exciting opportunity.