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Service Advisor
1 month ago
We are seeking an experienced Service Advisor to join our team at Rubber Duck Cars. As a Service Advisor, you will play a crucial role in delivering exceptional customer service and driving sales growth.
Key Responsibilities:- Develop and maintain strong relationships with customers to ensure their satisfaction and loyalty.
- Manage the service process effectively, ensuring timely and efficient completion of tasks.
- Identify opportunities to upsell and cross-sell products and services, promoting the wide range of our clients' products and services.
- Provide excellent communication and customer service skills, handling complaints and resolving issues in a professional manner.
- Administrative experience, with a strong background in customer-facing roles.
- Excellent communication and customer service skills, with experience handling complaints and sensitive information.
- Evidence of customer-facing administrative experience, with a proven track record of delivering exceptional customer service.
- Full driving license held for a minimum of 6 months, with fewer than 9 penalty points.
- Evidence of 'Right to work in the UK'
- A competitive salary and industry-leading package.
- 33 days annual leave, including bank holidays, plus an annual leave purchase and sale scheme.
- Bonus payments based on performance.
- Pension scheme and life assurance.
- Ford Privilege vehicle purchase scheme.
- Discount on Service, Bodyshop, and Parts.
- One day per year to volunteer for a charity of your choice.
- Cycle to work purchase scheme.
- Access to Perks at Work discount website.
If you are interested in this opportunity, please submit your CV for consideration.
