Customer Service Team Leader Position

4 weeks ago


Beckenham, Greater London, United Kingdom Insight Select Full time

Customer Service Team Leader Job Description

Insight Select is seeking a Customer Service Team Leader to support and develop a small team providing administration support for customers. As a Customer Service Team Leader, you will be responsible for managing a team who deliver exceptional customer service and support.

Key Responsibilities:

  • Lead and manage a team of customer service representatives
  • Develop and implement customer service strategies to improve customer satisfaction
  • Collaborate with other departments to ensure seamless customer service delivery
  • Monitor and analyze customer feedback to identify areas for improvement

Requirements:

  • Proven experience in customer service leadership
  • Strong communication and interpersonal skills
  • Ability to analyze customer feedback and implement improvements
  • Experience working in a fast-paced environment

About Insight Select:

Insight Select is a leading financial services organisation dedicated to providing exceptional customer service. We are committed to delivering high-quality support to our customers and are seeking a Customer Service Team Leader to join our team.



  • Beckenham, Greater London, United Kingdom Customer Labs Full time

    Adecco is delighted to be recruiting on behalf of our client, a well-established local employer and a leader in their industry. We are currently seeking an experienced customer service candidate who possesses a passion for engaging with customers and consistently exceeding expectations to deliver an outstanding customer experience.Key responsibilities...


  • Beckenham, Greater London, United Kingdom Page Personnel Full time

    The Team Leader is responsible for assisting in managing a high level of administrative support services for our client's customers and field force, from initial contact through to the end of the contract terms.Client DetailsOur client is a well-established business seeking an experienced Customer Services Team Leader to support the Customer Services Manager...


  • Beckenham, Greater London, United Kingdom Insight Select Full time

    Customer Service Team LeaderInsight Select is seeking a Customer Service Team Leader to support and develop a small team who provide administration support for customers. As a Customer Service Team Leader, you will be responsible for ensuring agreed service levels are met, maintaining quality in team work, and providing feedback. You should be confident in...


  • Beckenham, Greater London, United Kingdom Michael Page (UK) Full time

    About Michael Page (UK)We are seeking an experienced Customer Service Team Leader to support the Customer Services Manager in developing a team of 6-12 Administrators based in Bromley. This is an excellent opportunity for you to take your customer service career to the next level. Job SummaryManage the day-to-day duties of the team in accordance with agreed...


  • Beckenham, Greater London, United Kingdom Office Angels Full time

    We are seeking a skilled Customer Service Team Leader to join our client's dynamic finance team at Office Angels. The ideal candidate will have a passion for leading, coaching, and providing exceptional customer service.The successful candidate will be responsible for managing the day-to-day operations of the customer service team, implementing quality...


  • Beckenham, Greater London, United Kingdom Insight Select Full time

    Customer Service Team Leader / Full time / Permanent / £28,000 - £30,000Insight Select is seeking a Customer Service Team Leader to join their team on a full-time permanent basis. In this role, you will be responsible for supporting and developing a small team who provide administration support for customers.Ensure agreed service levels are metMake sure...


  • Beckenham, Greater London, United Kingdom Office Angels Full time

    We are seeking a skilled Customer Service Team Leader to join our client's dynamic finance team. The ideal candidate will have a passion for leading, coaching, and providing exceptional customer service.Key Responsibilities:Manage the day-to-day operations of the customer service team in accordance with agreed service levels.Implement and maintain quality...


  • Beckenham, Greater London, United Kingdom Foresters Financial Full time

    Job SummaryThe Team Leader is responsible for assisting in managing a high level of administrative support services for Forester Life customers and field force, from initial contact through to the end of the contract terms.Key ResponsibilitiesManage the day-to-day duties in accordance with agreed service levelReview, monitor, and maintain quality controls of...


  • Beckenham, Greater London, United Kingdom Customer Labs Full time

    We are seeking a Sales and Service Specialist to join our team at Customer Labs. The successful candidate will be responsible for engaging with customers and consistently exceeding expectations to deliver an exceptional customer experience.ResponsibilitiesManaging customer relationships, providing excellent service and support.Coordinating sales ordering...


  • Beckenham, Greater London, United Kingdom Insight Select Full time

    About the Role:We are seeking a Customer Service Team Leader to support and develop a small team who provide administration support for customers.Key Responsibilities:Support and develop a small team to deliver exceptional customer service.Collaborate with the team to identify and implement process improvements.Ensure compliance with company policies and...


  • Beckenham, Greater London, United Kingdom Michael Page (UK) Full time

    About Our ClientMichael Page (UK) is seeking an experienced Customer Service Team Lead to join their busy team in Bromley.Key ResponsibilitiesRecruit, manage, train and develop a customer services administration team of 6-20 administrators and team leaders.Regularly assess the performance and behavioural competencies of team members, identifying training...


  • Beckenham, Greater London, United Kingdom Customer Labs Full time

    A competitive salary of £25,000 - £30,000 per annum reflects the company's commitment to attracting top talent for this key role. As a Customer Experience Manager at Customer Labs, you will be responsible for delivering an outstanding customer experience.Key ResponsibilitiesSending out account applications and direct debit forms, ensuring timely...


  • Beckenham, Greater London, United Kingdom Foresters Financial Full time

    Job SummaryThe Team Leader will assist in managing administrative support services for Forester Life customers and field force. This role will support the Customer Services Manager in developing a team of Administrators and contribute to changes affecting the customer services environment.Key ResponsibilitiesManage day-to-day duties in accordance with agreed...


  • Beckenham, Greater London, United Kingdom Insight Select Full time

    Job DescriptionInsight Select is seeking a Customer Service Team Leader to support and develop a small team providing administration support for customers.Main Responsibilities:Support and develop a small team of customer service administrators.Provide guidance and training to ensure excellent customer service standards.Collaborate with the management team...


  • Beckenham, Greater London, United Kingdom Office Angels Full time

    About the RoleOffice Angels is seeking an experienced Aftersales Customer Service Team Leader to join their dynamic finance team. This is a fantastic opportunity for a skilled professional to lead a team and provide exceptional customer service.Key ResponsibilitiesManage day-to-day operations of the customer service team, ensuring adherence to agreed service...


  • Beckenham, Greater London, United Kingdom Insight Select Full time

    Customer Service Manager Opportunity at Insight SelectWe are seeking a seasoned Customer Service Manager to lead our team in delivering exceptional customer experiences. As a key member of our operations team, you will be responsible for managing a large team that provides administration support for customers.Key Responsibilities:* Develop and maintain...


  • Beckenham, Greater London, United Kingdom Floss Recruitment Agency Full time

    At Floss Recruitment Agency, we are seeking a highly skilled Customer Service Team Lead to manage our customer services environment. This role is responsible for managing a high level of administrative support services, from initial contact through to the end of the contract terms.Key Responsibilities & Duties:Manage and contribute to projects and changes...


  • Beckenham, Greater London, United Kingdom Office Angels Full time

    Customer Service ManagerWe are seeking a dynamic individual to lead and manage our customer services administration team. This is a permanent full-time role with a salary range of £43k to £47k.Key Responsibilities:Lead and develop a customer services administration team of 6-20 administrators and team leaders.Assess team performance and identify training...

  • Play Team Leader

    4 weeks ago


    Beckenham, Greater London, United Kingdom Mytime Active Full time

    About the Role:We are seeking a highly skilled and experienced Play Team Leader to join our team at Mytime Active. As a Play Team Leader, you will be responsible for leading our play team and ensuring the delivery of high-quality childcare services to our customers.Key Responsibilities:Lead the play team and ensure the delivery of high-quality childcare...


  • Beckenham, Greater London, United Kingdom O'Neill's Full time

    We are seeking a highly skilled Culinary Team Leader to join our kitchen team at O'Neill's Bromley. As a key member of the management team, you will be responsible for driving your chefs and kitchen staff to success, ensuring that our guests receive exceptional food quality and service.As a dynamic and motivated individual, you will have a passion for...