Guest Relations Complaints Resolution Expert

About the Role: A new opportunity has arisen for a skilled Professional Complaints Resolution Specialist to join Quilter's experienced and knowledgeable complaints team. As a key member of our team, you will be responsible for investigating and resolving errors and omissions related to advice, fees, and charges.You will take ownership of case reviews,...

We are looking for a highly organised Complaints Resolution Specialist to join our team at Quilter. As a key member of our Complaints Team, you will be responsible for investigating and resolving customer complaints in a fair and impartial manner.The successful candidate will have excellent communication skills, both written and verbal, and be able to...

About the RoleWe are seeking a skilled Guest Relations Complaints Specialist to join our team in Southampton. This role is perfect for individuals who enjoy working in customer-facing environments and have experience in complaint resolution.The ideal candidate will be responsible for managing customer contact throughout the complaint process, providing...

Claims Resolution Expert Job DescriptionWe are seeking a Claims Resolution Expert to join our established Claims team at Howden Group Holdings in Southampton. This is a permanent opportunity that requires delivering a quality and efficient claims service to clients.About the RoleThe ideal candidate will have a strong understanding of insurance policies,...

Job Description: As a Complaint Administrator at Quilter, you will play a crucial role in ensuring that customer complaints are handled efficiently and effectively. This is an exciting opportunity to join a leading provider of financial advice, investments, and wealth management, committed to being the UK's best wealth manager for clients and their advisers....

Holland America Line Inc is a holiday company that knows there's more to life than work. We're committed to supporting our employees' personal and financial health and wellbeing through a range of benefits and initiatives.We're currently seeking a Customer Experience Advocate and Resolutions Specialist to join our team in Southampton. As a key member of our...

Role OverviewAs a PBR Investigator at Quilter, you will be responsible for investigating and resolving all errors and omissions relating to advice, fees, and charges. You will take case ownership, conduct comprehensive investigations, and compile written reports. Your role will involve liaising with internal and external stakeholders, including customers,...

Job Title: Guest Resolutions CoordinatorAt Oceania Cruises, we are seeking a highly skilled Guest Resolutions Coordinator to join our team.Job Summary:The Guest Resolutions Coordinator will be responsible for resolving escalated customer complaints in a professional and timely manner. This role will require strong communication and problem-solving skills to...

We are looking for a skilled Complaints Management and Service Excellence Lead to join our team at Holland America Line Inc in Southampton.As a key member of our customer service team, you will be responsible for managing customer contact throughout the complaint process, providing high-quality service to our guests from across all areas of the guest...

We're seeking a skilled Cruise Line Support Specialist to join our team at Carnival UK. As a key member of our Helpdesk team, you will be responsible for delivering exceptional customer service and resolving queries related to our luxury cruises.Your primary objective will be to provide a high-quality customer experience by addressing guest inquiries and...

Job DescriptionWe are seeking a highly skilled and experienced Guest Relations Complaints Specialist to join our team at Carnival Corporation and plc. As a key member of our Contact Centre Operation, you will be responsible for managing customer contact throughout the complaint process, providing high-quality service to our guests, and contributing to the...

About the RoleWe are seeking an experienced Healthcare Compliance Specialist to join our team at Internetwork Expert. This role will be based in [location] and will report to the Compliance Lead.Job SummaryThe successful candidate will have a minimum of 3 years of experience in healthcare compliance within the consumer health industry, with a strong...

About the RoleAt Internetwork Expert, we're committed to transforming lives with innovative healthcare solutions. As a Scientific Medical Advisor, you'll play a crucial role in providing high-quality scientific and clinical support to medico-marketing and market access activities.Key ResponsibilitiesMedical Expertise• Leverage clinical/scientific data to...

Job Title: Defendant Clinical Negligence AssociateLocation: Southampton (Hybrid)Job Summary:We are seeking an experienced Associate to join our clinical negligence team, working closely with clients to defend complex claims and achieve successful outcomes. The successful candidate will have experience in liability and quantum, excellent communication skills,...

Role OverviewWe take pride in bringing to life iconic brands from Britain's rich seafaring heritage. As a Partnership Helpdesk or Support Advisor, you will demonstrate passion for our brands when interacting with guests and travel agent partners.Key ResponsibilitiesUtilize product knowledge and exceptional customer service skills to resolve queries via...

About the RoleAt Quilter, we're looking for an experienced PBR Investigator to join our complaints team. As a key member of our team, you'll investigate and resolve all errors and omissions relating to advice, fees, and charges.Key Responsibilities:Conduct comprehensive investigations into all available information and documentation.Take case ownership and...

At Quilter, we are seeking a skilled Financial Services Investigator to join our Complaints Team. The successful candidate will be responsible for investigating and resolving errors and omissions related to advice, fees, and charges.The ideal candidate will possess excellent organisational skills, confident communication skills, and the ability to work under...

About the RoleWe are seeking an energetic and customer-focused individual to join our team as an Energy Expert in our Shirley Retail Hub.This is a part-time role that offers flexibility and opportunities for growth within a dynamic company.As an Energy Expert, you will play a crucial role in delivering exceptional customer experiences through face-to-face...

We are seeking a highly skilled Client Support Expert to join our team in Southampton, United Kingdom. As the primary point of contact for customers, you will provide exceptional support, resolve issues efficiently, and maintain accurate records of customer interactions.Key Responsibilities:Handle customer inquiries via phone, email, and chat.Provide...

Client Service Solutions ExpertWe're seeking an exceptional Client Service Solutions Expert to provide top-notch support to our Employee Benefit Consultants, clients, and insurers over the phone and via email.As a key point of contact, you'll proactively resolve client and insurer queries, support policy renewals, and new business...