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Customer Account Liaison

1 month ago

Oxford, Oxfordshire, United Kingdom Oxford University Press Full time

Oxford University Press is a leading figure in publishing with over 500 years of experience. We are a forward-looking organization that has always maximized the technology of the day, but the digital revolution is bringing enormous change fast.

We welcome inquisitive, inventive, and ambitious individuals who challenge conventional thinking and pioneer new possibilities.

As an Account Manager at OUP, you will provide comprehensive account management support to English Language Teaching customers worldwide. This role is ideal for someone with a passion for customer service who can serve as the key point of contact for customers.

About the Role
  • You will be responsible for providing full, accurate, and comprehensive sales order management services from order receipt to delivery in the market.
  • You will support the Sales teams with commercial activity and proactively provide input into the sales process.
  • You will provide extensive and proactive customer care experiences for customers and local area managers/Regional Sales Directors.

The salary for this role is estimated to be around £45,000-£60,000 per annum, depending on location and experience.