Customer Service Liaison

24 hours ago


Oxford, Oxfordshire, United Kingdom Merton College Oxford Full time
About Merton College

Merton College Oxford is a prestigious institution that values excellent customer service. As a Receptionist, you will be the first point of contact for many visitors and residents, providing exceptional service and ensuring a smooth experience.

Salary and Benefits

The salary for this role is £28,369 rising to £28,652 after probation, plus an additional annual allowance of £2,100 paid monthly. This comes with a range of benefits, including 7.6 weeks of paid holiday per year, meals provided while on duty, private health cover, and access to College fitness facilities.

Job Description

This dynamic role involves interacting with Fellows, students, staff, and visitors from around the world. You will need to be personable, approachable, and have strong communication skills. Experience in problem-solving and working in public-facing roles is essential.

You will be part of a close-knit team of Porters who support each other while ensuring the safety and wellbeing of the College community. In return, you can expect a challenging but rewarding role with opportunities for growth and development.

  • Strong communication and interpersonal skills
  • Ability to work well under pressure
  • Problem-solving skills
  • Experience in public-facing roles
Benefits

In addition to the above benefits, you will also enjoy:

  • A 3 days on, 3 days off schedule (averaging 42 hours per week)
  • A professional uniform provided
  • Free onsite parking

This role is ideal for someone who enjoys variety, responsibility, and working with people. If you are passionate about delivering exceptional customer service and creating a welcoming atmosphere, then we would like to hear from you.



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