Customer Service Liaison
2 days ago
Job Title: Customer Service Liaison
We are a leading provider of specialist lifting equipment and installations hire and sales functions at GAP Group LTD.
About the Role:
- Support the growth of our Lifting Services Division by providing exceptional customer service and technical expertise to clients.
- Collaborate with internal teams to deliver bespoke solutions for various customers, leveraging strong communication and interpersonal skills.
- Contribute to the development of new business opportunities and strategic partnerships within the industry.
Key Responsibilities:
- Liaise with customers to understand their requirements and provide tailored solutions using in-depth knowledge of lifting equipment.
- Work closely with colleagues to design, install, and maintain specialist lifting equipment, ensuring seamless execution.
- Develop and maintain strong relationships with key accounts and identify opportunities for growth through proactive engagement.
- Ensure all work is carried out in compliance with relevant health and safety regulations, prioritizing employee and customer safety.
Requirements:
- Degree in a relevant field (e.g., engineering, physics) or equivalent experience required for this role.
- Strong understanding of lifting equipment and its applications essential for success.
- Excellent communication and interpersonal skills necessary for building strong customer relationships.
- Able to work in a fast-paced environment and meet deadlines while maintaining attention to detail.
Salary Range: £50,000 - £70,000 per annum, depending on experience.
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