Current jobs related to Customer Experience Specialist - Surrey - LNRS Data Services Ltd Company
-
Customer Experience Professional
1 week ago
Surrey, United Kingdom Russell Tobin Full timeJob Description">Russell Tobin is seeking an experienced Customer Experience Professional to join our Medical Information team. As a Medical Information Customer Experience Specialist, you will be responsible for providing high-quality customer service to healthcare professionals and patients/caregivers in their local language.">Responsibilities">Manage and...
-
Surrey, United Kingdom Russell Tobin Full time €22Job Title: Medical - Medical Information Customer Experience Specialist Location: Walton Oaks, Surrey Duration: 06 months contract Pay Range: £21.84 per hour to 23.30 per hour Umbrella Job Description: We are looking for a English-speaking MICES who also speaks fluent English POSITION SUMMARY Medical Information Customer Experience Specialist...
-
Surrey, United Kingdom Russell Tobin Full timeJob Title: Medical - Medical Information Customer Experience SpecialistLocation: Walton Oaks, SurreyDuration: 06 months contractPay Range: £21.84 per hour to 23.30 per hour Umbrella Job Description: We are looking for a English-speaking MICES who also speaks fluent English POSITION SUMMARYMedical Information Customer Experience Specialist (MICES) provides...
-
Surrey, United Kingdom Russell Tobin Full timeJob Title: Medical - Medical Information Customer Experience SpecialistLocation: Walton Oaks, SurreyDuration: 06 months contractPay Range: £21.84 per hour to 23.30 per hour Umbrella Job Description: We are looking for a English-speaking MICES who also speaks fluent English POSITION SUMMARYMedical Information Customer Experience Specialist (MICES) provides...
-
Surrey, United Kingdom Russell Tobin Full timeJob Title: Medical - Medical Information Customer Experience SpecialistLocation: Walton Oaks, SurreyDuration: 06 months contractPay Range: £21.84 per hour to 23.30 per hour Umbrella Job Description: We are looking for a English-speaking MICES who also speaks fluent English POSITION SUMMARYMedical Information Customer Experience Specialist (MICES) provides...
-
Surrey, United Kingdom Russell Tobin Full timeJob Title: Medical - Medical Information Customer Experience SpecialistLocation: Walton Oaks, SurreyDuration: 06 months contractPay Range: £21.84 per hour to 23.30 per hour Umbrella Job Description: We are looking for a English-speaking MICES who also speaks fluent English POSITION SUMMARYMedical Information Customer Experience Specialist (MICES) provides...
-
Surrey, UK, South East England, United Kingdom Russell Tobin Full timeJob Title: Medical - Medical Information Customer Experience SpecialistLocation: Walton Oaks, SurreyDuration: 06 months contractPay Range: £21.84 per hour to 23.30 per hour Umbrella Job Description: We are looking for a English-speaking MICES who also speaks fluent English POSITION SUMMARYMedical Information Customer Experience Specialist (MICES) provides...
-
Customer Experience Coordinator
2 weeks ago
Surrey, United Kingdom Silcom Recruitment Limited Full timeKey Responsibilities:Greet and assist customers with a warm and professional approach, ensuring exceptional customer care.Schedule appointments for vehicle servicing and repairs efficiently, maintaining accurate service records.Provide regular updates to customers on the status of their vehicles, exceeding customer expectations.Requirements and...
-
Customer Service Specialist
2 weeks ago
Surrey, United Kingdom Bridge Recruitment UK Ltd Full timeJob Title: Customer Service SpecialistThe ideal candidate will possess excellent communication skills, both written and verbal, and have the ability to work in a fast-paced environment. They must be able to handle challenging calls and remain calm under pressure.Key Responsibilities:- Provide exceptional customer service and deliver outstanding results-...
-
Medical Information Customer Experience Specialist
6 months ago
Surrey, United Kingdom Apex International Recruitment Full time**Details**: - Full-time contract position - ASAP start for minimum 18 month contract - Office based in Surrey 2-3 days a week and the rest remote working - Competitive hourly rate of pay - Global pharma company **The Role**: - Medical Information Customer Experience - Document the inquiry and response accurately and completely according to relevant...
-
Customer Experience Associate
2 weeks ago
Surrey, United Kingdom Randstad Enterprise Full timeAbout UsWe are a leading recruitment agency, partnering with top organisations to find talented professionals.Job RoleThe Customer Experience Associate role involves delivering exceptional service to clients in the financial services industry.Main Responsibilities:Deliver timely and accurate responses to client inquiries.Educate clients on financial products...
-
Customer Support Specialist
2 weeks ago
Surrey, United Kingdom Tunstall Healthcare (UK) Ltd Full timeTunstall Healthcare (UK) Ltd is a market-leading health and care technology provider, seeking an experienced Customer Support Specialist to join our team in the Surrey area.About the Role:This is a customer-facing position that requires excellent communication and interpersonal skills.The successful candidate will have a proven track record in customer...
-
Med Info Customer Experience Specialist
3 weeks ago
Surrey, United Kingdom CK Group Full timeCK Group are recruiting for a Medical Information Associate, to join a company in the Pharmaceutical industry, at their site based in Tadworth, on a contract basis for 6 months.Salary: Hourly £19.00-£21.00 PAYE or £21.00-£23.30 Umbrella.Medical Information Associate Role:Research and respond to inquiries received via multiple channels including phone,...
-
Healthcare Customer Experience Professional
2 weeks ago
Surrey, United Kingdom Russell Tobin Full time**About the Role:**As a Healthcare Customer Experience Professional, you will be responsible for providing exceptional customer service to healthcare professionals and patients/caregivers through multiple channels, including phone, email, webform, live chat, or postal mail. You will also be required to document inquiries and responses accurately and...
-
Helpdesk Team Lead
2 weeks ago
South Nutfield, Surrey, United Kingdom CoSourced Ltd Full timeAre you passionate about delivering exceptional customer experiences? Do you have a knack for leading high-performing teams?We're seeking an experienced Helpdesk Team Lead - Customer Experience Specialist to join our dynamic team at CoSourced Ltd. As a key member of our service desk, you will play a vital role in ensuring our customers receive outstanding...
-
Customer Insight Specialist
3 weeks ago
Surrey, United Kingdom CK Group Full timeJob OverviewWe are seeking a highly skilled Customer Insight Specialist to join our team at CK Group in Tadworth, UK.About the Role:This is a 6-month contract basis position, working as a Data Steward and providing data provision and reporting support using Microstrategy.Key Responsibilities:Data maintenance - daily review of profile merges and managing...
-
Emea Payroll Specialist
3 days ago
Surrey, United Kingdom Hays Specialist Recruitment Limited Full timeFull-time hybrid/remote EMEA payroll specialist role at a global bank based in the Surrey area **Your new company**A multinational investment bank and financial services holding company headquartered on the East Coast of the USA. Due to growing staff numbers, they are looking for a payroll specialist to process EMEA payroll. You will sit under the Global...
-
Customer Service Specialist
16 hours ago
Surrey, United Kingdom Bausch + Lomb Full time**Bausch Health Companies Inc. (NYSE/TSX**: BHC) is a global company that develops, manufactures and markets a range of pharmaceutical, medical device and over-the-counter products, primarily in the therapeutic areas of eye health, gastroenterology and dermatology. We are delivering on our commitments as we build an innovative company dedicated to advancing...
-
Med Info Customer Experience Specialist
3 weeks ago
Tadworth, Surrey, United Kingdom CK Group Full time €19 - €21CK Group are recruiting for a Medical Information Associate, to join a company in the Pharmaceutical industry, at their site based in Tadworth, on a contract basis for 6 months. Salary: Hourly £19.00-£21.00 PAYE or £21.00-£23.30 Umbrella. Medical Information Associate Role: Research and respond to inquiries received via multiple channels including...
-
Uk Payroll Specialist
2 days ago
Surrey, United Kingdom Hays Specialist Recruitment Limited Full timePermanent, hybrid senior payroll specialist job at a global biopharmaceutical company based in the Surrey area **Your new company**A global biopharmaceutical industry leader based in the Surrey area. They have a headcount of close to 30,000 employees worldwide, and as the payroll expert you will process the 1,000 strong UK payroll in-house. The company is...
Customer Experience Specialist
2 months ago
About the Role
The Customer Experience Specialist is responsible for maintaining accurate records and providing exceptional support to our customers. They will assist with the booking process, ensuring seamless and efficient completion.
Responsibilities
- Respond to customer and stakeholder queries via email and phone, adhering to the required SLA
- Take ownership of resolving queries successfully
- Drive adoption of online event platforms by conducting virtual demos with sponsors and delegates
- Gather and share customer feedback through post-event surveys, following up with promoters and detractors
- Process delegate substitutions, transfers, and cancellations
- Amend delegate records, process changes to invoices, and facilitate payments when necessary
- Make courtesy calls to customers as required
- Process offline group bookings and invoices
- Follow up on incomplete bookings to assist customers with any registration issues
- Create and apply discount codes for various customer groups
- Issue documents to support delegate visa applications
- Set up and send scheduled event emails to registered delegates
Requirements:
- You will be process-driven, adopting new technologies quickly and enthusiastically
- You will be customer-centric, prioritizing problem-solving and using initiative to resolve problems efficiently
- You will be versatile, enthusiastic, and quick to learn, with a desire to improve the customer experience and streamline processes
- You will be well-organized and proactive, ensuring timely completion of milestones within each event cycle
- You will possess excellent communication skills, both verbal and written
- You will be adept at managing multiple tasks simultaneously, well-organized, and dependable
- You will have strong attention to detail
