Healthcare Customer Experience Professional

3 days ago


Surrey, United Kingdom Russell Tobin Full time

**About the Role:**

As a Healthcare Customer Experience Professional, you will be responsible for providing exceptional customer service to healthcare professionals and patients/caregivers through multiple channels, including phone, email, webform, live chat, or postal mail. You will also be required to document inquiries and responses accurately and completely, identify and report adverse events and product quality complaints, and provide responses in customers' local languages using approved resources.

This is a unique opportunity to work with a global pharmaceutical company and contribute to the development of high-quality medical information products that support the needs of healthcare professionals and patients worldwide.



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