Healthcare Information Consultant
3 days ago
Job Title: Healthcare Information Consultant
">Description: We are seeking an experienced Healthcare Information Consultant to join our Medical Information team. As a Medical Information Customer Experience Specialist, you will be responsible for providing high-quality customer service to healthcare professionals and patients/caregivers in their local language.
">Responsibilities
">- Provide expert medical information and advice to healthcare professionals and patients/caregivers, ensuring accurate and up-to-date information.
- Develop and maintain knowledge of products and services to provide informed responses to customer queries.
- Collaborate with internal stakeholders to resolve complex customer issues and improve overall customer experience.
- Contribute to the development of training programs and materials to enhance customer service skills.
Requirements
">- Bachelor's degree in a life science/healthcare field is required.
- 3+ years of experience in medical information or a related field.
- Excellent communication and interpersonal skills, with ability to build strong relationships with customers and colleagues.
- Ability to work in a fast-paced environment and prioritize tasks effectively.
Estimated Salary Range: £22.50 - 25.20 per hour (Umbrella), based on location and experience.
">About Russell Tobin
">We are a leading provider of recruitment services, dedicated to delivering exceptional results. Our commitment to excellence and customer satisfaction has earned us a reputation as a trusted partner in the industry.
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