Customer Service Ambassador
4 weeks ago
As a Guest Experience Team Member at Haven, you will be part of a dynamic and award-winning team that takes pride in delivering exceptional customer service. Your warm and welcoming nature will shine through as you prepare welcome packs, extend a warm welcome to guests, and provide insider knowledge of the local area to enrich their stay.
What's In It For You?
- Enjoy free use of our leisure facilities, including a swimming pool
- Receive up to 50% discount off food on park and 20% discount in our shops
- Take advantage of fantastic discounts with national brands and retailers
- Benefit from a 20% discount across Haven and Warner Leisure Hotels
- Enjoy a Reward and Recognition Scheme, training and development opportunities, and a fantastic Health, Mind, and Money Support Programme
Experience and Qualifications
No prior experience is necessary, as we provide comprehensive training and support. We're looking for a warm and welcoming communicator with a positive attitude, who can handle any situation with a smile. Your customer-focused approach will ensure our guests feel truly cared for and valued.
Who Are We?
We're part of the award-winning Bourne Leisure family, which includes Haven and Warner Hotels. With 9,000 fantastic team members and 39 beautiful seaside locations, we offer a unique and exciting work environment. Our HQ is based in Hemel Hempstead, and we prioritize openness and transparency in our interactions, allowing our team members to be their authentic selves.
What's It Like to Work with Us?
Working with us is defined by our exceptional people and teams. We take pride in our Breath of Fresh Air culture, which focuses on valuing and supporting every team member. Our working hours are on a rota over a 7-day period, and we aim to offer flexibility where possible, including full or part-time hours.
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