AWS Enterprise Support Engineer

3 days ago


London, Greater London, United Kingdom Amazon Full time
Become an AWS Enterprise Support Engineer

We are looking for highly motivated and talented individuals to join our team as AWS Enterprise Support Engineers.

In this role, you will be responsible for providing expert technical support to our customers, helping them to troubleshoot and resolve issues with their AWS deployments. You will also work closely with our customers to understand their business and operational needs, and provide strategic technical guidance to help them achieve their goals.

This is a unique opportunity to work with a wide range of customers, from start-ups to Fortune 500 enterprises, and make a real impact on their businesses. As an AWS Enterprise Support Engineer, you will have access to cutting-edge technology and tools, and will be working with a talented team of engineers and technical experts.

The estimated salary for this role is $100,000 - $160,000 per year, depending on experience.

Requirements:

  • Experience in technical engineering
  • Bachelor's degree
  • Experience in two or more of the following areas: software design or development, content distribution/CDN, scripting/automation, database architecture, IP networking, IT security, BigData/Hadoop/Spark, operations management, service oriented architecture
  • Experience with AWS services or other cloud offerings
  • Experience in internal enterprise or external customer-facing environment as a technical lead
  • Experience with operational parameters and troubleshooting for three (3) of the following: compute/storage/networking/CDN/databases/DevOps/big data and analytics/security/applications development in a distributed systems environment
  • Experience as a technical account manager, consultant, solutions architect, platform engineer, systems engineer, cloud architect or in a similar role
  • Practical knowledge of 5G network architecture and call-flows and experience in troubleshooting 5G networks


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