AWS Enterprise Support Professional

3 weeks ago


London, Greater London, United Kingdom Amazon Full time

We are seeking an experienced AWS Enterprise Support Professional to join our team in EMEA. As a key member of our Technical Account Management (TAM) team, you'll have the opportunity to work with some of the most innovative businesses in the region.

About the Role

In this role, you'll be responsible for providing expert-level support to customers using AWS services. You'll work closely with customers to understand their needs and develop strategies to help them achieve their goals.

Using your technical expertise and customer-focused approach, you'll drive technical discussions regarding incidents, trade-offs, and risk management. You'll also partner with customers to ensure their AWS environments remain operationally healthy while reducing cost and complexity.

This is a unique opportunity to develop your technical, consulting, and leadership skills while expanding your knowledge of AWS products. You'll work with talented cloud technologists and have the chance to receive mentorship and gain AWS certifications.

What You'll Need
  • A minimum of 5 years of experience as a technical account manager, consultant, solutions architect, platform engineer, systems engineer, cloud architect, or in a similar role.
  • Experience with AWS services or other cloud offerings.
  • Bachelor's degree.
  • Knowledge of DevOps practices and tools including Continuous Integration / Deployment, Puppet, Docker, Kubernetes, Chef, etc.


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