Helpdesk and Customer Services Specialist

2 days ago


Crawley, West Sussex, United Kingdom Manor Royal Business District Full time
A Day in the Life

As a Helpdesk and Customer Services Specialist, you will be contributing to the department's meeting its service standards and service levels. This involves working with a first contact resolution focus when handling complaints by resolving them within your control or escalating through our resolutions & complaints processes.

Your performance objectives will be key to achieving this goal. You can expect to receive comprehensive training and development opportunities to enhance your skills and knowledge.



  • Crawley, West Sussex, United Kingdom Nationwide Specialist Services Full time

    Job Title: Glazing Services SpecialistEstimated Salary: £35,000 - £45,000 per annumAbout the Role:We are seeking a skilled Glazing Services Specialist to join our team at Nationwide Specialist Services. As a key member of our glazing team, you will be responsible for delivering high-quality glazing services to our clients.Key Responsibilities:Work in teams...


  • Crawley, West Sussex, United Kingdom Nationwide Specialist Services Full time

    We are looking for a skilled Window Installation Specialist to join our team at Nationwide Specialist Services. In this role, you will work on various glazing jobs, ensuring high-quality installations and repairs. You will also be responsible for measuring and ordering glazing units/panes, coordinating with suppliers, and supporting other tradesmen as...


  • Crawley, West Sussex, United Kingdom Specialist Recruit Full time

    Specialist Recruit is a leading recruitment agency that helps businesses find top talent. As an Aviation Support Services Specialist, you will play a key role in identifying and capitalizing on new business opportunities.About the JobYour primary responsibilities will include analyzing market data to identify trends and potential business opportunities,...

  • Glazing Technician

    2 days ago


    Crawley, West Sussex, United Kingdom Nationwide Specialist Services Full time

    We are seeking an experienced Glazier to join our team at Nationwide Specialist Services. This role involves working in teams on reactive and planned glazing jobs, making safe damaged units/panes, and replacing them at a later stage. The ideal candidate will have commercial experience with glazing and the ability to measure large retail and commercial...


  • Crawley, West Sussex, United Kingdom Uptime Solutions Ltd Full time

    Uptime Solutions Ltd Job DescriptionWe are seeking a highly motivated Technical Support Specialist to join our team at Uptime Solutions Ltd.About the RoleThis is an exciting opportunity for an IT professional to deliver exceptional customer support services to our MSP partners. As a Technical Support Specialist, you will be responsible for providing...


  • Crawley, West Sussex, United Kingdom First Recruitment Services Full time

    At First Recruitment Services, we are seeking a skilled Customer Service Operations Manager to join our team on a temporary maternity cover basis. The successful candidate will work 40 hours per week, Monday – Friday, with a competitive hourly rate of £97.Job Description:Key Responsibilities:Deliver high standard customer service throughout all...


  • Crawley, West Sussex, United Kingdom Specialist Recruit Full time

    Job Summary:This role involves overseeing the entire employee lifecycle, encompassing recruitment, payroll, benefits, learning and development, and HR policies. The ideal candidate will have prior payroll experience, proficiency in MS Office, and HR knowledge; certifications are an advantage.About the Position:We offer a competitive salary of approximately...


  • Crawley, West Sussex, United Kingdom PH Jones Full time

    We are seeking a skilled Gas Installation Specialist to join our team in Brighton, Farnham, Chichester, and Crawley. This is an excellent opportunity for you to expand your portfolio whilst enjoying flexibility.The ideal candidate will have valid in-date driving license with no more than 6 points, Right to work in the UK, Gas Safe registered, ACS qualified,...


  • Crawley, West Sussex, United Kingdom beBee Professionals Full time £22,000 - £28,000

    beBee Professionals is seeking a Customer Experience Specialist to provide top-notch service and support to our customers in the UK.Key Responsibilities:Handle customer inquiries and resolve issues efficiently.Provide accurate information regarding products and services.Process customer orders and manage account information.Work closely with other...


  • Crawley, West Sussex, United Kingdom First Recruitment Services Full time

    First Recruitment Services is looking for a dedicated High Volume Customer Service Advisor to join our team on a temporary maternity cover basis. The ideal candidate will be responsible for managing high volumes of calls, providing exceptional customer service, and working closely with our team.Important Requirements:Essential Qualifications:Proven...


  • Crawley, West Sussex, United Kingdom Chartwells Full time

    We are looking for a highly motivated Customer Experience Specialist to join our team at Chartwells, the leading provider of catering and support services to the education sector. In this exciting role, you will be responsible for delivering exceptional customer experiences for our clients and customers.Job Summary:This is an exciting opportunity for a...


  • Crawley, West Sussex, United Kingdom Cineworld Cinemas Ltd Full time

    Role Overview: We are seeking a highly motivated and enthusiastic individual to join our team as a Barista at Starbucks. As a key ambassador for our brand, you will provide an exceptional customer experience, while maintaining a clean and welcoming store environment.Key Responsibilities:Embody our company culture and values, promoting a positive and...


  • Crawley, West Sussex, United Kingdom YourRecruit Full time

    We are looking for a Technical Service Specialist to cover the South of England between London and Brighton. This role involves attending customer sites, fulfilling business contracts by completing planned preventive maintenances of fire safety systems, attending call outs, fault finding and modifying existing systems.Key ResponsibilitiesMeet Preventive...


  • Crawley, West Sussex, United Kingdom Uptime Solutions Ltd Full time

    About Uptime Solutions LtdWe are a leading Managed Service Provider (MSP) offering cutting-edge technical support services to our clients. Our team is dedicated to delivering exceptional service, and we're looking for talented individuals to join us in achieving this goal.Salary RangeWe offer an attractive salary package of £28,000 - £35,000 per annum,...


  • Crawley, West Sussex, United Kingdom Nationwide Specialist Services Full time

    Nationwide Specialist Services is seeking a Building Facade Maintenance Professional to join our team. As a key member of our glazing team, you will be responsible for performing routine maintenance tasks, responding to emergencies, and implementing corrective actions to ensure the integrity of our clients' building facades.In this role, you will work...


  • Crawley, West Sussex, United Kingdom City & Guilds Full time

    Are you passionate about delivering a great customer experience? Do you have excellent customer service and sales skills, great telephone manner, and excellent communication skills to effectively manage customers remotely? If so, we would love to hear from you!We are currently seeking a Customer Engagement Specialist to join our team at City & Guilds...


  • Crawley, West Sussex, United Kingdom Motorsport-Total GmbH Full time

    About the Job:We are seeking a skilled Automotive Parts Counter Specialist to join our team at Motorsport-Total GmbH. The successful candidate will be responsible for taking orders over the telephone, outbound calling, building long-term rapport with customers, promoting offers, and limiting credits and returns.The ideal candidate will be punctual,...


  • Crawley, West Sussex, United Kingdom Adams Aviation Supply Company Limited Full time

    Job SummaryWe are seeking a skilled Customer Support Specialist to join our team at Adams Aviation Supply Company Limited. As a key member of our customer support team, you will be responsible for ensuring the highest level of customer satisfaction by providing technical assistance and resolving issues related to our audio equipment.About the RoleThis is an...


  • Crawley, West Sussex, United Kingdom Countrywide Mortgage Services Full time

    Key ResponsibilitiesWe are seeking an exceptional Mortgage and Protection Specialist to join our team in Crawley, offering a competitive OTE of £60k. In this role, you will be responsible for building relationships with Estate Agency teams, attracting new customers, and providing expert advice on mortgage services.Main RequirementsAble to generate new...


  • Crawley, West Sussex, United Kingdom ENGINEERINGUK Full time

    We are seeking a Service Delivery Specialist to join our team at Virgin Atlantic Holidays. As a key member of our customer service team, you will be responsible for delivering exceptional service to our customers.This is an exciting opportunity to work for a leading travel company, with a competitive salary of around £24,710 per annum. You will work...