Sales and Customer Service Representative

3 days ago


Crawley, West Sussex, United Kingdom City & Guilds Full time

Are you passionate about delivering a great customer experience? Do you have excellent customer service and sales skills, great telephone manner, and excellent communication skills to effectively manage customers remotely? If so, we would love to hear from you

We are currently seeking a Customer Engagement Specialist to join our team at City & Guilds Training. The successful candidate will be responsible for promoting our brand and products over the phone, maintaining accurate records of all enquiries, sales and transactions using our CRM system, and carrying out general administration duties associated with the role.

We offer a competitive salary of £25,000 plus a generous bonus, which can add an additional 20-35% to your salary, 25 days annual leave plus Christmas shutdown and bank holidays, opportunities for personal development and career progression, an Employee Assistance Programme (EAP), Later life planning 'Care Concierge' and Bereavement support, Coaching, and Enhanced pension.



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