Customer Experience Specialist

5 days ago


Crawley, West Sussex, United Kingdom Chartwells Full time

We are looking for a highly motivated Customer Experience Specialist to join our team at Chartwells, the leading provider of catering and support services to the education sector. In this exciting role, you will be responsible for delivering exceptional customer experiences for our clients and customers.

Job Summary:

This is an exciting opportunity for a customer-focused individual to join our team and contribute to our mission of delivering outstanding customer experiences. As a Customer Experience Specialist, you will have the chance to work in a fast-paced environment, collaborate with colleagues, and develop your skills and knowledge.

Key Responsibilities:
  • Food Quality: Prepare high-quality food that meets the highest standards of taste, presentation, and safety.
  • Service Standards: Provide outstanding customer service by greeting customers warmly, responding to their needs promptly, and resolving any issues efficiently.
  • Team Collaboration: Work effectively with colleagues to achieve common goals, share knowledge, and provide support when needed.
Benefits:
  • Competitive Salary: A salary of £20,000 per annum, commensurate with experience, plus benefits.
  • Professional Development: Opportunities to develop your skills and knowledge through training, mentoring, and coaching.
  • Diversity and Inclusion: A culture that values diversity, promotes inclusion, and encourages everyone to be themselves.

At Chartwells, we are committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. If you are passionate about delivering exceptional customer experiences and want to work for a company that values its people, please apply today.



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