Electrifying Customer Experience Specialist
5 days ago
We are seeking a proactive Client Success Associate who is passionate about customer success and building long-term relationships to join our Commercial team at EVC. As a Client Success Associate, you will work in close partnership with our Sales team to ensure the successful delivery of EV charging infrastructure projects across our diverse client portfolio.
- Confident and empathetic, with strong natural emotional intelligence and the ability to understand client needs, driving client satisfaction and loyalty.
- Comfortable working with data and technology, including CRM systems, to maintain accurate records and interactions.
- Maintaining regular communication with clients through phone, video calls, and in-person meetings, focusing on building strong, long-term relationships and delivering exceptional customer service.
- Collaborating with internal teams (Sales, Marketing, and Operations) to ensure client needs are addressed and feedback is acted upon, promoting a seamless client experience.
- Attending industry events and representing EVC to strengthen client relationships and promote our brand, enhancing our reputation and market presence.
Key Benefits:
- A competitive salary of £35,000 per annum
- 25 days annual leave for relaxation and rejuvenation
- £500 learning allowance for personal and professional development
- Free charging on our network for your EV car, reducing environmental impact and saving money
We are proud to be a Living Wage Employer, committed to fair pay and treating all employees with respect and dignity.
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Customer Experience Specialist
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Customer Experience Manager
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Customer Experience Advisor
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Sales Assistant
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Crawley, West Sussex, United Kingdom Sainsbury's Supermarkets Ltd Full timeCompany Overview">Sainsbury's Supermarkets Ltd is a leading food retailer with a rich history of providing exceptional customer service.
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